Margarette Sanchez
Baldwin
Summary
Adaptable professional background in fast-paced environments, looking to transition into new field. Experienced in customer service and training, developed strong customer service, and communication skills, along with ability to manage multiple tasks efficiently. Known for ensuring high service quality and fostering loyalty through effective relationship building. Ready to leverage these skills in a fast-paced environment and succeed in a new challenging role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Ginos Pizzeria
Baldwin, NY
08.2025 - Current
- Managed order accuracy and timely delivery to enhance dining experience.
- Assisted in maintaining cleanliness and organization of dining area for optimal guest comfort.
- Developed strong relationships with regular customers, fostering loyalty and enhancing overall atmosphere.
- Collaborated with kitchen staff to coordinate food preparation and service flow.
- Trained new waitstaff on menu items, service standards, and restaurant procedures.
Salesperson
Verizon
Valley Stream, NY
11.2024 - 08.2025
- Demonstrated product knowledge, effectively recommending solutions to meet customer needs.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Collaborated with team members to achieve sales targets and improve store performance.
Cashier Team Leader
Coldstone Creamy
Lynbrook, NY
02.2023 - 09.2025
- Supervised daily operations, ensuring efficient service and customer satisfaction.
- Trained and mentored new cashiers, enhancing team performance and service quality.
- Managed cash handling processes, maintaining accuracy in transactions and balances.
- Maintained a clean and organized workspace, promoting a positive experience for customers.
Education
High School Diploma -
Valley Stream South High School
Valley Stream, NYNo Degree -
St Johns University
Queens, NYSkills
- Customer service
- Order taking
- Networking
- Up-selling
- Service quality
- Sales process
- Relationship building
Certification
- CNA - Certified Nursing Assistant
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Restaurant Waiter
Ginos Pizzeria
08.2025 - Current
Salesperson
Verizon
11.2024 - 08.2025
Cashier Team Leader
Coldstone Creamy
02.2023 - 09.2025
High School Diploma -
Valley Stream South High School
No Degree -
St Johns University