Margarette Walker
Dunedin,FL
Summary
Dynamic Office Manager and Licensed CNA with a proven track record at Dr. Kenneth Dharamraj, enhancing workflow efficiency and patient satisfaction. Expert in scheduling and document management, I streamlined operations and improved billing processes, showcasing strong organizational skills and exceptional customer service. Committed to optimizing healthcare delivery through effective administrative support. Outgoing with experience of multiple taking. I am hardworking professional committed to providing outstanding customer ser assistance.
Overview
12
12
years of professional experience
Work History
Office Manager/ Licensed CNA
Dr. Kenneth Dharamraj
02.2014 - Current
- Streamlined office operations, enhancing workflow efficiency across administrative tasks.
- Developed and implemented filing systems, improving document retrieval times.
- Coordinated scheduling for appointments, optimizing physician availability and patient satisfaction.
- Managed vendor relationships.
- Checking in patients and updating patients chart with new insurance information and medication list.
- Working with billing company to collect copays and or deductible, send out billing statements
- Back officeTask : Place patient in room , and verify their medication , preform EKG , I set patients up for exercise stress test and or heart monitor, and assist while the test is being proformed,
Education
Nursing Assistant Certified And License - Nursing Assistant
Red Cross
Saint Petersburg, Fl 09-2018
Skills
- Customer service
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Billing
- Scheduling and calendar management
- Credit and collections
- Mail handling
- Scheduling
- Facility management
- Database administration
- Multitasking Abilities
- Reliability
- Phone and email etiquette
- Customer service management
Timeline
Office Manager/ Licensed CNA
Dr. Kenneth Dharamraj
02.2014 - Current
Nursing Assistant Certified And License - Nursing Assistant
Red Cross