Summary
Overview
Work History
Education
Skills
Enjoy crafting and art.
Languages
Timeline
Generic
Margarita Avila Griffin

Margarita Avila Griffin

Laguna Niguel,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

23
23
years of professional experience

Work History

Assistant Business Office Manager

Aegis Senior Living
11.2018 - Current
  • Compiled and administered community accounting functions including but not limited to accounts receivable, account payable and management reports.
  • Performed Human Resources administrative duties, payroll, maintenance of employee files, employee orientation, and facilitate general employee issues and inquires as directed.
  • Assisted with employee benefits program and eligibility requirements.
  • Managed, developed and evaluated concierges department in accordance with all community policies and procedures.
  • Conducted onboarding process to recruit, train and prepare new hire documentation for orientation
  • Processed weekly time cards to report employee's earnings for payroll disbursement
  • Maintained vendor files and entered invoices into accounting software

Lead Concierge

Aegis Senior Living
11.2019 - 07.2022
  • Under direction of Business Office Manager, was responsible for professional and efficient operation of Concierge Team and main lobby area.
  • Provided stellar customer service in compliance with all company policies and procedures.
  • Demonstrated professional ethics, positive attitude, exceptional verbal and written communication.
  • Compassionate, empathetic and have passion to work and serve the senior population.
  • Served as a Liaison for new residents and family members to the community, to ensure a smooth transition to their new home.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.

Marketing Assistant

Aegis Senior Living
10.2019 - 02.2022
  • Maintained thorough knowledge and understanding of all marketing contracts and documents.
  • Working knowledge of community amenities and services, to communicate effectively with prospective residents.
  • Conducted walk in and scheduled tours with prospective residents, families and referral resource companies.
  • Maintained marketing supplies and materials for Marketing Department.
  • Daily screening of prospective residents consistent with financial, health, emotional and appropriateness within community's established.
  • Used lead generation software to create organized lists of prospective customers

Office Manager

Orange Tree Landscaping Co., Inc.
01.2007 - 11.2018
  • Organize and coordinate office procedures.
  • Prepare Payroll and taxes for accountant
  • Manage account payable and accounts receivables.
  • Prepare proposals and contracts.
  • Evaluated employee records and productivity and submitted evaluation reports
  • Maintained computer and physical filing systems
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability

Traffic Coordinator

Cox Communications
05.2000 - 02.2002
  • Monitor flow of materials and resources through process to ensure on time installation by field services representatives.
  • Confirm that work process is progressing on schedule, monitor communication and work between departments.
  • Troubleshoot problems to make sure projects remains on schedule.
  • Work with outside customers and internal departments to insure installation of services.
  • Disseminated information about system-wide changes eloquently and concisely

Education

Associate of Arts - American History

Irvine Valley College
Irvine, CA
1993

High School Diploma -

Dana Hills High School
Dana Point, CA
1989

Skills

  • Strong computer, analytical communication and problem solving skills
  • Proficient in Microsoft word, Excel, Outlook, Power Point
  • Knowledge of Resident Fund Management Software
  • Yardi
  • Eldermark
  • DSSI
  • Canva
  • Proficient in MacBook and Mac Related technology

Enjoy crafting and art.

I enjoy making personalized items for family and friends. I work with iron on, vinyl, leather and pleather crafting materials. I make birthday card, holiday cards, and memory box inserts for seniors. 

I currently use a the cricut crafting machine. 

Languages

Spanish
Native or Bilingual

Timeline

Lead Concierge

Aegis Senior Living
11.2019 - 07.2022

Marketing Assistant

Aegis Senior Living
10.2019 - 02.2022

Assistant Business Office Manager

Aegis Senior Living
11.2018 - Current

Office Manager

Orange Tree Landscaping Co., Inc.
01.2007 - 11.2018

Traffic Coordinator

Cox Communications
05.2000 - 02.2002

Associate of Arts - American History

Irvine Valley College

High School Diploma -

Dana Hills High School

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Margarita Avila Griffin