Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Margarita Bakardzhieva

North Quincy

Summary

Driven professional with a strong work ethic and adaptability. Proven track record of quickly mastering new skills and working independently. Exceptional interpersonal skills enhance collaboration and communication in diverse environments.

Overview

22
22
years of professional experience

Work History

Operations & Visual Specialist

Wayfair
Dedham
07.2024 - Current
  • Managed installation and teardown of special event displays within tight deadlines, ensuring seamless execution.
  • Designed window displays that captured customer attention, resulting in higher foot traffic.
  • Monitored competitor strategies and trends in visual merchandising, staying up to date on industry best practices for continuous improvement efforts.
  • Collaborated with store management to develop visually appealing merchandise layouts for increased sales.
  • Provided constructive feedback to fellow team members regarding their visual work, fostering a collaborative environment focused on growth and improvement.

Sales Lead

Google
Boston
12.2023 - 07.2024
  • Implemented targeted marketing campaigns for specific products or promotions, increasing overall revenue and brand awareness.
  • Proactively identified opportunities for upselling or bundling products, increasing average transaction value and overall revenue generation.
  • Increased mobile sales by developing innovative and customer-focused sales strategies.
  • Provided exceptional customer service by quickly addressing concerns or issues, ensuring a positive experience for all clients.
  • Trained new sales team members in product knowledge, sales techniques, and company policies to ensure consistent performance across the team.

Retail Operations Manager

Staples
Dorchester
09.2022 - 11.2023
  • Managed daily retail operations for a leading office supply retailer.
  • Supervised team members to ensure high-quality customer service.
  • Coordinated inventory management and product restocking activities.
  • Developed and implemented operational strategies to increase customer satisfaction levels.
  • Maintained inventory records to ensure accurate stock levels at all times.

Print and Marketing Manager

Staples
Weymouth
08.2021 - 09.2022
  • Developed marketing strategies to enhance brand visibility and customer engagement.
  • Created content for promotional materials, including brochures, flyers, and websites.
  • Managed daily operations of printing department and ensured workflow efficiency.
  • Oversaw maintenance and troubleshooting of printing equipment and machinery.
  • Maintained inventory of supplies and ordered materials as needed for production.
  • Maintained records of print jobs completed and tracked progress throughout production process.

Visual Merchandise Manager

Sears
Braintree
08.2019 - 08.2021
  • Developed visual merchandising strategies to enhance product presentation and customer engagement.
  • Collaborated with cross-functional teams to execute seasonal display setups and promotions.
  • Trained staff on visual merchandising standards and best practices for store displays.
  • Analyzed customer traffic patterns to optimize product placement and display effectiveness.
  • Produced various design layouts for window, interior and sign displays and floor plans.
  • Changed and adjusted displays for new product launches, seasonal changes and different themes.

Retail Sales Key Holder

J.Jill
Braintree
11.2019 - 05.2021

  • Supervised daily store operations and maintained a positive customer experience.
  • Opened and closed the store, ensuring security and proper cash handling procedures.
  • Assisted customers with product selection and provided detailed information on features.
  • Collaborated with management to develop promotional strategies and store events.
  • Resolved customer complaints in a timely manner to maintain positive relationships with clients.

Sales Associate

Macy's
Braintree
06.2016 - 08.2019
  • Assisted customers in selecting products and providing product knowledge.
  • Managed cash register operations, including processing transactions and handling returns.
  • Helped customers find specific products, answered questions, and offered product advice.

Wedding Dress Designer/Owner

MIB
Plovdiv
07.2003 - 12.2017
  • Collaborated with cross-functional teams to develop innovative design solutions.
  • Managed multiple design projects while ensuring timely delivery of creative assets.
  • Worked with client via email, phone and in-person to collect information to complete designs.
  • Worked with the development team to ensure a smooth transition from concept to production-ready assets.

Education

Associate of Science - Accounting

Quincy College
Quincy, MA
05.2016

Associate of Science - Business Management

Quincy College
Quincy, MA
05.2015

Bachelor of Science - Economics

Agricultural College
Plovdiv, Bulgaria
05.2010

Skills

  • Visual merchandising
  • Display design
  • Inventory management
  • Customer relationship management
  • Sales strategy
  • Team collaboration
  • Marketing campaigns
  • Problem solving
  • Effective communication
  • Creative problem solving
  • Design thinking
  • Attention to detail
  • Analytical skills
  • Scheduling
  • Project management

Languages

Bulgarian
Native/ Bilingual
English
Professional

Timeline

Operations & Visual Specialist

Wayfair
07.2024 - Current

Sales Lead

Google
12.2023 - 07.2024

Retail Operations Manager

Staples
09.2022 - 11.2023

Print and Marketing Manager

Staples
08.2021 - 09.2022

Retail Sales Key Holder

J.Jill
11.2019 - 05.2021

Visual Merchandise Manager

Sears
08.2019 - 08.2021

Sales Associate

Macy's
06.2016 - 08.2019

Wedding Dress Designer/Owner

MIB
07.2003 - 12.2017

Associate of Science - Accounting

Quincy College

Associate of Science - Business Management

Quincy College

Bachelor of Science - Economics

Agricultural College

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