Margarita Cedillo
Fontana,CA
Summary
Professional hospitality expert prepared to excel in guest relations and service excellence. Skilled in managing reservations, greeting guests warmly, and maintaining organized front-of-house environment. Strong emphasis on teamwork, adaptability, and delivering consistent, high-quality results. Exceptional communication, multitasking abilities, and positive attitude ensure welcoming and efficient experience for all guests.
Education professional with strong background in supporting academic goals and fostering student success. Skilled in lesson planning, individualized instruction, and academic mentoring. Known for effective teamwork, adaptability to changing needs, and results-driven approach. Reliable, approachable, and committed to continuous improvement in educational outcomes.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Olive Garden Restaurant
09.2024 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Avid Tutor
Henry J. Kaiser High School FUSD
01.2024 - Current
- Provided assistance to underclassmen (freshman) through one on one help with the individual
- Met with students on Tuesdays and Thursdays each week
- Led students to be able to get a better understanding with subjects they found difficulty in
- Collaborated with teachers to identify areas where students needed additional support, resulting in improved academic performance.
- Conducted private and group instruction to improve academic performance, enhance occupational skills and prepare for standardized tests.
Education
Bachelor of Arts - Education, Society, and Human Development
University of California, Riverside
Riverside, CA06.2028
High School Diploma -
Henry J. Kaiser High School
Fontana, CA05.2024
Skills
- Communication Skills
- Fluent in Spanish/ English
- Computer Technology Skills
- Teamwork
- Problem Solving
- Customer service
- Strong multitasking
- Greeting guests
Awards
- California Seal of Biliteracy, 05/01/24, San Bernardino County Superintendent of Schools, Recognized as a successful candidate in demonstrating academic proficiency and literacy in Spanish.
- Golden State Merit Seal, 05/01/24, San Bernardino County Superintendent of Schools, Recognized for the outstanding dedication of all achievements and hard work shown in education.
Activities
Peer Tutor, Volunteer at Local Church, Jurupa Valley, CA
Timeline
Restaurant Hostess
Olive Garden Restaurant
09.2024 - Current
Avid Tutor
Henry J. Kaiser High School FUSD
01.2024 - Current
High School Diploma -
Henry J. Kaiser High School
Bachelor of Arts - Education, Society, and Human Development
University of California, Riverside
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