Margarita Garcia
Palm Springs,CA
Summary
Multi-talented operations assistant successful at managing clerical needs, planning events, overseeing purchasing and producing detailed reports. Brings several years of related experience and skill to handle diverse tasks with superior work ethic and great multitasking abilities with more than 15 years of customer services experience.
Overview
1
1
Language
3
3
years of professional experience
Work History
Operations Assistant
WelbeHealth
La Quinta, California
08.2024 - Current
- Coordinated daily room reservations to ensure efficient workflow.
- Coordinated scheduling of appointments for Day Center, PCAs, hairdresser, and participant-related outside services to streamline operations.
- Maintained accurate records of market logs, interactions and services provided by external vendors.
- Worked closely with all new hires and supported their onboarding.
- Worked closely with Case Managers RN, Rehab Department to order DME
- Developed PowerPoints and Excel spreadsheets to enhance communication and improve production processes.
- Monitored inventory levels, tracked orders and assisted with purchasing decisions.
- Trained new staff members on company policies related to operations management.
- Worked closely with other departments such as Day Center, Clinic, Transportation and clinic to ensure smooth operations.
- Submitted expense reports to accounts payable for processing.
- Assisted in budget planning and tracked expenses to support financial management.
- Coordinated travel arrangements and accommodations for executive team and all new hires.
Scheduling Specialist
Desert Oasis Healthcare
Desert Hot Springs, California
01.2024 - 08.2026
- Schedule appointments for various providers.
- Answer all incoming and outgoing calls
- Conducted verification of patients' insurance information monthly.
- Assisted in training new staff on scheduling procedures and best practices.
Education
Sunset High School
El Paso , TXSkills
- Appointment scheduling
- Budget tracking
- Inventory tracking
- Document management
- Microsoft Excel
- Data entry
- Customer service
- Team collaboration
- Employee training
- Hiring and training
- Policy enforcement
- Effective communication
- Problem solving
- Attention to accuracy
Languages
Spanish
Professional
Timeline
Operations Assistant
WelbeHealth
08.2024 - Current
Scheduling Specialist
Desert Oasis Healthcare
01.2024 - 08.2026
Sunset High School