Margarita Geller
Operations Manager
Chandler,AZ
Summary
Versatile Operations Manager with a proven track record of enhancing operational efficiency and team performance. Excels in process improvements and staff training, significantly boosting productivity. Successfully owned and operated a small business, managing enterprise and private customer accounts. Adept at motivating teams and managing processes, showcasing a blend of hard and soft skills.
Overview
14
14
years of professional experience
Work History
Operations Manager
Kuleli, LLC
Phoenix, AZ
05.2023 - 12.2024
- Managed the operations, training, and fulfillment logistics of a large national book reseller.
- Trained, motivated, scheduled and evaluated a team of five direct reports for performance improvement and goal achievement.
- Organized inventory and coordinated movement between receiving, storage and shipping to facilitate operations.
- Inspected packages for damage or defects and recorded information on the shipment paperwork.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Prepared work orders, bills of lading or shipping orders to route products.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored and improved efficiency of processes, team performance, and customer service.
Homemaker
Self-Employed
Moscow, Russia
04.2022 - 05.2023
- Took a career break to focus on moving to the United States and raising my child while waiting on my U.S. work permit.
Owner of Translation Agency
Zolotaya Podkova, LLC
Moscow, Russia
02.2011 - 04.2022
- Owned and operated a translation agency, conducting translation services for large corporate accounts and private clients.
- Managed a staff of several translators performing translation work.
- Conducted marketing and sales activities to attract and retain customer accounts.
- Performed translation work in English, German, and Spanish.
Education
Bachelor of Arts - Psychology
Russian State Social University
Minsk, Belarus05-2010
Skills
- Performance monitoring
- Process improvement
- Training and motivation
- Technology adoption
- Document control
- Inventory control
Languages
Russian
Professional
Belarussian
Professional
Timeline
Operations Manager
Kuleli, LLC
05.2023 - 12.2024
Homemaker
Self-Employed
04.2022 - 05.2023
Owner of Translation Agency
Zolotaya Podkova, LLC
02.2011 - 04.2022
Bachelor of Arts - Psychology
Russian State Social University
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