Summary
Overview
Work History
Education
Skills
Timeline
Languages
Generic

Margarita Hargreaves

LAKELAND,Florida

Summary

Accomplished Supervisor and Program Manager with a proven track record at Publix and the United States Navy, specializing in staff management and training and mentoring. Elevated team productivity by over 20% through strategic leadership and employee motivation. Expert in fostering strong relationships and achieving critical objectives, demonstrating exceptional goal-oriented focus and problem-solving capabilities.

Overview

8
8
years of professional experience

Work History

Supervisor

Publix
10.2022 - 11.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing quarterly training and setting clear expectations for staff members.
  • Provided administrative support to the Manager of Operations by creating training PowerPoints, schedules, and maintaining records and evaluations for all team members.

Program Manager

United States Navy
10.2018 - 04.2022
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Established strong relationships with base managers, ensuring support for program initiatives.
  • Developed strategic plans, setting clear objectives and achievable milestones for the team.
  • Managed cross-functional teams for successful project completion within deadlines and budgets.

Career Counselor

United States Navy
10.2015 - 10.2018
  • Enhanced sailors career development by conducting individual counseling sessions and group workshops.
  • Assisted administration by analyzing job placement outcomes data contributing to accreditation reports.
  • Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
  • Provided one-on-one coaching sessions focused on interview preparation, boosting student confidence during employer interactions.

Education

Master Of Business Administration - Business Administration

University of Maryland - Baltimore County
Baltimore, MD

None - Physical Therapy

Keiser University
Fort Lauderdale, FL
01.2022

Associates - Criminal Justice/Emergency Management

Coastline Community College
Fountain Valley, CA
12.2019

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation

Timeline

Supervisor

Publix
10.2022 - 11.2023

Program Manager

United States Navy
10.2018 - 04.2022

Career Counselor

United States Navy
10.2015 - 10.2018

Master Of Business Administration - Business Administration

University of Maryland - Baltimore County

None - Physical Therapy

Keiser University

Associates - Criminal Justice/Emergency Management

Coastline Community College

Languages

Spanish
Limited Working

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Margarita Hargreaves