Margarita Ramos

Assisted Nurse Practitioner in medical spa, providing clinical support during patient care.
Conducted comprehensive medical intake, reviewing allergies and histories for treatment safety.
Prepared and sterilized medical trays, ensuring organization and cleanliness for procedures.
Sanitized treatment areas between patients to uphold infection control standards.
Maintained accurate patient charting and documentation while ensuring HIPAA compliance.
Created calm, professional environment, delivering compassionate bedside manner and clear instructions.

• Assisting Medical Procedures: I supported nurse practitioners during various cosmetic procedures, including laser treatments, injectables such as Botox and dermal fillers, PRP and EZ Gel and advanced skincare therapies.
• Patient Care and Education: providing attentive care to patients, ensuring their comfort and safety throughout their visit. Educating patients on pre- and post-treatment care protocols, empowering them to optimize results and maintain their skin health.
• Administrative Support: Scheduling appointments, maintaining meticulous patient records, and handling billing precision and efficiency.
• Facility Maintenance and Sterilization: Careful sterilization of equipment and adherence to infection control protocols to create a safe environment for both patients and staff.
• Exceptional Customer Service: prioritized delivering exceptional customer service, addressing patient inquiries, and ensuring their overall satisfaction.
• Collaborative Teamwork: I thrived in a collaborative environment, working closely with other healthcare professionals, estheticians, and administrative staff to deliver comprehensive care tailored to each patient's needs.

• Oversaw inventory management, ensuring adequate stock levels and minimizing waste.
• Ensured compliance with local health department regulations by maintaining clean environment at all times.
• Responded to guest concerns and complaints to achieve positive resolution.
• Trained and mentored new staff to deliver top-quality customer service.
• Conversed with guests informally to obtain feedback on overall customer satisfaction.