Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Marketing Operations Manager
The Knight Agency LLC
01.2026 - Current
Streamlined marketing automation processes to enhance campaign efficiency and effectiveness.
Developed and executed data-driven strategies to improve lead generation and customer engagement.
Led cross-functional teams to implement CRM systems, optimizing workflow and communication.
Coordinated with external vendors to ensure timely delivery of marketing materials and services.
Continually maintained and improved company's reputation and positive image in markets served.
Created and managed social media campaigns to increase brand engagement.
Increased brand awareness by developing and executing targeted marketing campaigns.
Collaborated with sales team to align marketing initiatives for maximum impact on revenue growth.
CMA
Montgomery Dermatology
02.2022 - 12.2025
Triaging and assessing patients
Assisted in dermatological procedures, ensuring patient comfort and adherence to safety protocols.
Oversaw inventory management of medical supplies, optimizing stock levels for operational efficiency.
Scribing and assisting Nurse Practitioners and Physicians
Administering systemic injections, drawing and mixing lidocaine, drawing labs, assisting with biopsies and all surgical procedures, providing a sterile field, cleaning instruments
Performing and submitting Prior Authorizations, submitting prescriptions to pharmacies, call backs to patients and submitting referrals
CMA
Holtville Family Practice
01.2019 - 01.2022
Triaging patients, drawing labs, running lab samples and documenting vitals
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Administering shots and IV's, performing EKG's and taking X-Rays
Communicating with doctors and documenting in charts
Communicating with patients regarding questions and issues
Managed appointment scheduling and follow-up calls to enhance patient experience and retention.
Conducted patient assessments and documented medical histories to streamline treatment processes.
Surgical Assistant
Jackson Hospital
01.2018 - 01.2019
Assisted doctors and nurses with surgical operations
Prepared surgical instruments and equipment, maintaining strict sterile standards.
Assisted with out-patient retrieval, patient post-op recovery and blood bank retrieval
Ensured proper cleaning and preparation of operating room for next surgical cases
Maintained supply inventories and restocked anesthesia equipment
Trained new surgical assistants on protocols and best practices for patient care.
Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.
Participated in pre-operative consultations, offering vital input on patient conditions and surgical approach.
Ocular Recovery Coordinator
Alabama Eye Bank
01.2016 - 01.2018
Communicating with Donors families and providing care prior to procedure
Prepping donor for surgery, creating a sterile field and assisting with tissue removal and transplant
Collaborated with medical teams to maintain high standards of clinical protocols during recovery operations.
Implemented quality control measures to improve accuracy in donor eligibility assessments and documentation.
Participated in regular case review meetings with colleagues to ensure continuity of care and consistent application of best practices.
Maintained detailed documentation of all aspects of patient care, contributing to seamless communication across the treatment team members.
Education
School of Nursing -
Jefferson State
01-2017
Associate Degree - undefined
Pearl River
01-2010
High School Diploma - undefined
Raleigh High School
01-2008
Skills
Content strategy
Detail-oriented
Strategic planning
Effective communication
Digital marketing
Project management
Customer relationship management (CRM)
Social media platforms
Computer proficiency
Professionalism
Public and media relations
Marketing campaigns
Partnership development
Teamwork and collaboration
Certification
BLS | Basic Life Support
ACLS | Advanced Cardiac Life Support
American Red Cross CPR Certified
OSHA | Occupational Safety and Health Administration Certified