Open To Work
Margaux Stamps
Phenix Suites
Kissimmee,FL
Work Preference
Desired Job Title
Property Management AssistantWork Type
Part TimeFull TimeLocation Preference
On-SiteRemoteHybridLocation:
Kissimmee, FLSt. Cloud, FLOrlando, FLOpen to relocation:
NoImportant To Me
Flexible work hoursHealthcare benefitsWork-life balanceSummary
Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
5
years of professional experience
Work History
Property Management Assistant
5 Years 3 Months- Managed maintenance and custodial staff.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Promoted positive company and owner relationships through proactive attention to concerns.
- Collected, completed and processed lease applications.
- Explained terms of lease and amounts to be paid to tenants.
- Trained leasing professionals on regulatory requirements, company policies and office procedures.
- Managed daily and weekly marketing and leasing plans.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
Education
High School Diploma
Bachelor of Arts - Applied Psychology
Skills
Customer-service oriented
Documentation and reporting
40 WPM
Verbal and written communication
Sales and marketing
Computer literate
Planning and Organization
Employee relations
Upselling techniques
Skilled problem solver
Detail-oriented
Exceptional time management skills
Strong interpersonal skills
Multi-line phone talent
Positive and friendly
Timeline
Property Management Assistant
Phenix Suites
09.2014 - 12.2019
Southern New Hampshire University
Bachelor of Arts from Applied Psychology
Seaside High School
High School Diploma