Margherita (Rita) Neanover

Nevada Orthopedic And Spine Center

03.2010 - Current

Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Oriented and trained new staff on proper procedures and policies.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Implemented care and efficiency improvements to support and enhance office operations.
Liaised with patients and addressed inquiries, appointment requests and billing questions.

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