Margie Breaux
Three Oaks,MI
Summary
Dynamic professional with extensive experience in customer service and patient scheduling. Proven ability to enhance patient satisfaction through effective communication and accurate data entry. Skilled in electronic health records and payment processing, consistently ensuring HIPAA compliance while fostering a courteous and professional environment.
Overview
14
14
years of professional experience
Work History
Check Out Receptionist
Midwest Eye Consultants
Laporte, IN
09.2024 - 03.2025
- Greet patients professionally as they check out.
- Provide information about their visit, including follow-up appointments.
- Schedule patient appointments for eye surgery at other facilities.
- Accurately entered patient information into Eyemed health record system.
- Process payments for services rendered, including insurance co-pays, deductibles, and patient balances.
Cashier/Customer Service
Hardings Friendly Market
Bridgeman , MI
05.2024 - 09.2024
- Greet customers with prompt and friendly service.
- Scan items and collect payment.
- Process cash, checks,and credit/debit card payments.
- Counted and balanced cashier drawers.
Spa Blu
Blue Chip Casino Hotel Spa
Michigan City, IN
01.2023 - 10.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors a positive first impression.
Medical Records Scanner
Hamilton Grove Rehabilitation And Healthcare
New Carlisle, IN
11.2021 - 09.2022
- Retrieved patient medical records from staff.
- Scanned paper medical records into the electronic health record system.
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Handled incoming calls and directed callers to appropriate department or employee.
- Greet guests entering establishment to determine nature and purpose of visit and direct or escort to their destination.
Marketing Specialist
Blue Chip Casino
Michigan City, IN
11.2010 - 10.2021
- Present information to guest about Player Club Cards, group benefits, on-site events, and other promotions.
- Process Club Card applications and enter data.
- Maintain player data base, track player activities using spreadsheets.
- Monitored player engagement and delivered rewards, contributing to enhanced customer satisfaction and loyalty.
Education
Some College (No Degree) - Medical Billing and Coding
Davenport University
Mishawaka, INSome College (No Degree) - Medical Billing And Coding
Davenport University
Mishawaka, INSkills
- Patient scheduling
- Electronic health records
- Payment processing
- Customer service
- Data entry
- HIPAA compliance
- Courteous and professional
Timeline
Check Out Receptionist
Midwest Eye Consultants
09.2024 - 03.2025
Cashier/Customer Service
Hardings Friendly Market
05.2024 - 09.2024
Spa Blu
Blue Chip Casino Hotel Spa
01.2023 - 10.2023
Medical Records Scanner
Hamilton Grove Rehabilitation And Healthcare
11.2021 - 09.2022
Marketing Specialist
Blue Chip Casino
11.2010 - 10.2021
Some College (No Degree) - Medical Billing and Coding
Davenport University
Some College (No Degree) - Medical Billing And Coding
Davenport University
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