Victoria Porter
West Monroe,LA
Summary
1 year of experience as a Check Out Receptionist. My strengths include receptionist, prioritizing, organizational, and excellent communication skills. I excel in development training and conflict resolution, possessing fine-tuned communication skills that support my natural teamwork mentality. I am seeking a position whereby I can utilize my relevant experience, natural skills, talents, and abilities to push to the next level and work towards achieving company goals. Experienced Ophthalmic Technician with 3 years of experience in providing excellent patient care in a clinical setting. Highly knowledgeable in the use of specialized instruments and equipment for eye examinations and treatments. Possess strong communication and interpersonal skills to effectively interact with patients and colleagues.
Overview
7
7
years of professional experience
Work History
Check Out Receptionist
Family EyeCare
Monroe
11.2022 - 02.2024
- Maintained a clean reception area
- Greeted and welcomed guests, offering a positive first impression of the organization
- Calculated bills for services rendered, collecting and processing customer payments
- Answered a high volume of phone calls, booking appointments and greeting clients
- Answered phones, scheduled patients, took payments, authorized insurance, greeted and assisted customers, addressed customer complaints, and worked in a highly skilled manner to greet guests in a courteous and professional way.
Paraoptometric Tech
Family EyeCare
Monroe
06.2020 - 11.2022
- Examined patients of all ages and genders to identify eye health issues, including cataracts, glaucoma, macular degeneration, and diabetic retinopathy
- Educated patients on the use and care of eyes, such as visual hygiene and contact lens care
- Established and maintain positive relationships with patients and opticians using essential communication skills
- Engaged patients in conversation to determine their vision problems.
Early Childhood Educator
The Assembly Kidz Care
West Monroe, LA
08.2016 - 10.2019
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Boosted children''s social skills development through group projects and collaborative games.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Fostered creativity in the classroom through art projects, dramatic play, storytelling exercises, and other imaginative pursuits.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
Education
GED -
Louisiana Delta Community College
Monroe, LA07.2016
Skills
- Receptionist
- Organizational
- Calm under pressure
- Patient Education
- Chart updating
- Prioritizing
- Answered Telephone Calls
- Schedule management
- Multi-Tasking
Timeline
Check Out Receptionist
Family EyeCare
11.2022 - 02.2024
Paraoptometric Tech
Family EyeCare
06.2020 - 11.2022
Early Childhood Educator
The Assembly Kidz Care
08.2016 - 10.2019
GED -
Louisiana Delta Community College