Open To Work
Hi, I’m
Margie Griffith
Hattiesburg,Ms
Summary
Dedicated customer service representative with extensive experience in providing exceptional support and solutions to account holders. Known for delivering high-quality service while maintaining operational efficiency and accuracy. Committed to enhancing customer satisfaction and fostering positive relationships.
Overview
11
years of professional experience
Work History
WARD’S
Assistant Manager
01.2025 - Current
Job overview
- Assist customers with placing orders and provide excellent customer service.
- Handle cash register duties, ensuring accurate cash handling and transactions.
- Manage inventory and assist with stocking and cleaning responsibilities.
MAXIMUS FEDERAL SERVICEHattiesburg
CSR - Customer Service Representative
07.2021 - 12.2024
Job overview
- Assisted callers with healthcare questions, ensuring high-quality service.
- Answered 50+ calls a day and handled supervisor escalated calls.
- Maintained records of customer complaints for continuous improvement.
Ramco oilHattiesburg
Manager
07.2014 - 01.2016
Job overview
- Assisted customers in finding products and handling cash register duties.
- Assigned schedules and managed inventory and stocking.
- Ensured cleanliness and organization of the workspace.
Education
PeaceHattiesburg, MS
Associate from Basic
09.2003
Prentiss Senior High SchoolPrentiss, MS
High school or equivalent
05.1998
Skills
- Customer service
- Problem solving
- Time management
- Cash handling
- Conflict resolution
- Data entry
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkLocation Preference
RemoteSalary Range
$12/hr - $1000/hrTimeline
Assistant Manager
WARD’S
01.2025 - Current
CSR - Customer Service Representative
MAXIMUS FEDERAL SERVICE
07.2021 - 12.2024
Manager
Ramco oil
07.2014 - 01.2016
Peace
Associate from Basic
Prentiss Senior High School
High school or equivalent