Margie Heckard
Fitchburg,WI
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
16
16
years of professional experience
Work History
Legal Assistant
Forward Legal Services, LLC
10.2022 - Current
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings and miscellaneous court documents.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
- Gathered key information during initial the client intake process.
- Assisted with trial preparation, including creation of exhibits and compilation of witness lists.
- Drafted legal documents, including pleadings and motions, to support attorneys in various cases.
- Contributed to positive work environment by offering comprehensive support to attorneys and staff, including document management and meeting coordination.
- Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
- Communicated pertinent information to clients via phone, email, and mail.
- Collaborated with attorneys to develop strategies for each case.
Server
Buck & Honey's
08.2019 - 04.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Sugar River Pizza
04.2016 - 08.2019
District Sales Support Specialist
Pitney Bowes
03.2008 - 05.2017
- Processed sale orders for over twenty sale executives.
- Collaborated with cross-functional teams to develop and implement effective support strategies.
- Executive Assistant to the Regional District Manager; process expense reports, arrange travel accomodations and initiate correspondence on his behalf.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Generated reports to track performance and analyze trends.
- Organized and scheduled meetings for clients and sales executives.
- Managed quota for monthly and yearly financial data.
- Managed multi phone lines and answered calls with a prompt and courteous greeting.
- Performed daily administrative tasks assigned by the District Manager.
Education
High School Diploma -
Stoughton High School
Stoughton05.2001
Skills
- Fast Learner
- Scheduling/Planning
- Microsoft Office
- File Organization
- Calendar Management
- Client Communication
- Administrative Support
- Document filing
- Exceptional telephone etiquette
- Writing and editing
Timeline
Legal Assistant
Forward Legal Services, LLC
10.2022 - Current
Server
Buck & Honey's
08.2019 - 04.2022
Server
Sugar River Pizza
04.2016 - 08.2019
District Sales Support Specialist
Pitney Bowes
03.2008 - 05.2017
High School Diploma -
Stoughton High School
Similar Profiles
Margaret KaylMargaret Kayl
Owner at MRK Investigations, Security, & Legal Services,LLCOwner at MRK Investigations, Security, & Legal Services,LLC
REBECCA HORDREBECCA HORD
Legal Nurse Consultant at KLG Legal Nurse Consulting Services, LLCLegal Nurse Consultant at KLG Legal Nurse Consulting Services, LLC
Fabian VenegasFabian Venegas
Digital Court Reporter at Veritas Legal Services LLCDigital Court Reporter at Veritas Legal Services LLC