Margie Solis
New York,NY
Summary
Detail-oriented healthcare administrative professional with over four years of experience in patient registration and appointment management. Specializes in conflict resolution and maintaining HIPAA compliance while improving patient interactions. Strong communicator with proven multitasking and time management skills, dedicated to enhancing patient satisfaction and addressing challenges efficiently.
Overview
1
1
Language
7
7
years of professional experience
Work History
Administrative services
New York Presbyterian
New York, New York
07.2019 - Current
- Processed patient registration paperwork, ensuring accurate data entry and compliance with HIPAA regulations.
- Scheduled and confirmed patient appointments while verifying insurance benefits efficiently.
- Completed pre-registration for new patients, confirming insurance coverage to facilitate smooth onboarding process.
- Welcomed patients to the office, providing friendly service and assistance. upon arrival, collecting documents and verifying demographic information.
- Managed telephone communications by answering calls and routing them to the correct department, directing calls to appropriate medical or administrative staff.
Education
High School Diploma -
University State of New York
New York, NY01-2016
Skills
- HIPAA compliance
- data entry
- insurance verification
- patient scheduling
- appointment management
- telephone communication
- customer service
- office administration
- reception management
- problem solving
- time management
- Multitasking
- conflict resolution
- Interpersonal communication
- Administrative support
- Fluent in Spanish
Languages
Spanish
Professional
Timeline
Administrative services
New York Presbyterian
07.2019 - Current
High School Diploma -
University State of New York