Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Margo Murdock

Summary

Dynamic and engaging professional with expertise in customer service and effective multitasking, as lead hostess at Moonshine Patio Bar & Grill and barista at Mava Java. Excelled in creating welcoming environments and fostering guest engagement through superior interactive communication skills. Demonstrated reliability and a knack for problem-solving, alongside a commitment to maintaining high standards of cleanliness and organization.

Overview

1
1
Certification

Work History

Hostess

Moonshine Patio Bar & Grill
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Barista

Mava Java
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Education

Currently In School - Dental Assisting

Austin Dental Assistant School
Austin, TX

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Cleaning and sanitation
  • Detail-oriented
  • Interactive communication skills
  • Greeting guests
  • Guest engagement
  • Efficient collaboration
  • Warm and friendly
  • Reliable and trustworthy
  • Problem-solving

Certification

CPR certified

Food Handlers

Timeline

Hostess

Moonshine Patio Bar & Grill

Barista

Mava Java

Currently In School - Dental Assisting

Austin Dental Assistant School

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Margo Murdock