Margo Salyer
Fayetteville,NC
Summary
Reliable and upbeat Customer Service Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
1
1
year of professional experience
Work History
Retail Specialist
Walmart
05.2021 - 02.2022
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Environmental Services Technician
Marlowe's We Care Company
09.2020 - 01.2021
- Followed specific cleaning schedules based on patient needs.
- Disinfected, swept, mopped, and vacuumed patient rooms, bathrooms, offices, and waiting areas along with disposing of all trash.
- Monitored spaces for environmental safety hazards as well as health code violations.
Shift Leader
Dunkin Donuts & Baskin Robbins
05.2020 - 09.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Education
Associate of Arts - Psychology
Fayetteville Technical Community College
Fayetteville, NC05.2024
High School Diploma -
James Madison High School
Vienna, Virginia05.2021
Skills
- Exceeding Customer Expectations
- Product Demonstration
- Coaching Clients
- Buying Trends
- Cash Counting
- Item Scanning
- Ability to Lift 40 Pounds
- Engaging with Diverse Customers
- Excellent Written and Verbal Communication
- Strong Communication and Interpersonal Skills
Timeline
Retail Specialist
Walmart
05.2021 - 02.2022
Environmental Services Technician
Marlowe's We Care Company
09.2020 - 01.2021
Shift Leader
Dunkin Donuts & Baskin Robbins
05.2020 - 09.2020
Associate of Arts - Psychology
Fayetteville Technical Community College
High School Diploma -
James Madison High School
Similar Profiles
Rachel ChristopherRachel Christopher
Spark Driver at WalmartSpark Driver at Walmart
Giovonni MoralesGiovonni Morales
Grocrey Associate at WalmartGrocrey Associate at Walmart
Rashaad FosterRashaad Foster
Stocker at WalmartStocker at Walmart
Leona PolleyLeona Polley
Stocker at WalmartStocker at Walmart
Carlee RobinsonCarlee Robinson
Veterans Service Representative at Department of Veterans AffairsVeterans Service Representative at Department of Veterans Affairs