Margo Studer
Coal City,IL
Summary
Driven by a results-focused approach, I excelled at Curaleaf by resolving customer issues, assisting inventory management, and exceeding promotion targets. This blend of organizational skills and customer service experience, coupled with a fast-learning ability and goal-oriented mindset, positions me as a dynamic asset to any team.
Overview
6
6
years of professional experience
Work History
Dispensary Agent
Curaleaf
2400 Hiawatha Pioneer Trail #6, Morris, IL 60450
06.2020 - 08.2024
- Resolved customer complaints or concerns professionally, maintaining a positive image of the dispensary at all times.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Trained new associates on Point of Sale systems, improving their efficiency in cash handling and customer transactions.
- Worked to meet or exceed targets for special donations, product promotions and new rewards members.
- Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.
- Trained new associates on job duties, store protocols, safety procedures and product knowledge.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Assisted in inventory management, accurately tracking stock levels and reporting discrepancies to supervisors.
- Labeled and organized inventory items in backloading area based on quantity, size, or product category.
- Maximized storage capacity by effectively organizing vault layout and implementing space-saving techniques.
Maintenance Crew Member
Country Maids
22445 S Deal Ave, Channahon, IL 60410
04.2018 - 01.2021
- Ensured timely completion of tasks by managing cleaning routines efficiently.
- Maintained clean and comfortable environments in residential and commercial buildings.
- Collaborated with team members to complete large-scale projects in a timely manner.
- Respected residents' privacy by performing duties discreetly, creating positive engagement.
- Responsibly maintained portfolio of customer information.
Licensed Cosmetologist
Hair Code
416 Mississippi Ave, Elwood, IL 60421
12.2019 - 03.2020
- Booked appointments, answered phones, greeted clients and handled payments.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Education
Cosmetology License -
Professional's Choice Hair Design Academy
2719 W Jefferson St, Joliet, IL 6043512.2019
High School Diploma -
Coal City High School
655 W Division St, Coal City, IL 6041605.2017
Skills
- Fast Learner
- Goal-oriented
- Organization
- Customer service
- Knowledge of microsoft excel
- Detail oriented
Timeline
Dispensary Agent
Curaleaf
06.2020 - 08.2024
Licensed Cosmetologist
Hair Code
12.2019 - 03.2020
Maintenance Crew Member
Country Maids
04.2018 - 01.2021
Cosmetology License -
Professional's Choice Hair Design Academy
High School Diploma -
Coal City High School