Margo Studer
Coal City,IL
Summary
Driven by a results-focused approach, I excelled at Curaleaf by resolving customer issues, assisting inventory management, and exceeding promotion targets. This blend of organizational skills and customer service experience, coupled with a fast-learning ability and goal-oriented mindset, positions me as a dynamic asset to any team.
Overview
6
6
years of professional experience
Work History
Dispensary Agent
Curaleaf
06.2020 - 08.2024
- Resolved customer complaints or concerns professionally, maintaining a positive image of the dispensary at all times.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Trained new associates on Point of Sale systems, improving their efficiency in cash handling and customer transactions.
- Worked to meet or exceed targets for special donations, product promotions and new rewards members.
- Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.
- Trained new associates on job duties, store protocols, safety procedures and product knowledge.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Assisted in inventory management, accurately tracking stock levels and reporting discrepancies to supervisors.
- Labeled and organized inventory items in backloading area based on quantity, size, or product category.
- Maximized storage capacity by effectively organizing vault layout and implementing space-saving techniques.
Maintenance Crew Member
Country Maids
04.2018 - 01.2021
- Ensured timely completion of tasks by managing cleaning routines efficiently.
- Maintained clean and comfortable environments in residential and commercial buildings.
- Collaborated with team members to complete large-scale projects in a timely manner.
- Respected residents' privacy by performing duties discreetly, creating positive engagement.
- Responsibly maintained portfolio of customer information.
Licensed Cosmetologist
Hair Code
12.2019 - 03.2020
- Booked appointments, answered phones, greeted clients and handled payments.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Education
Cosmetology License -
Professional's Choice Hair Design Academy
2719 W Jefferson St, Joliet, IL 6043512.2019
High School Diploma -
Coal City High School
655 W Division St, Coal City, IL 6041605.2017
Skills
- Fast Learner
- Goal-oriented
- Organization
- Customer service
- Knowledge of microsoft excel
- Detail oriented
Timeline
Dispensary Agent
Curaleaf
06.2020 - 08.2024
Licensed Cosmetologist
Hair Code
12.2019 - 03.2020
Maintenance Crew Member
Country Maids
04.2018 - 01.2021
Cosmetology License -
Professional's Choice Hair Design Academy
High School Diploma -
Coal City High School
Similar Profiles
Vincent KustushVincent Kustush
Budtender at CuraleafBudtender at Curaleaf
AMBER LYNCHAMBER LYNCH
Assistant Store Manager at CuraleafAssistant Store Manager at Curaleaf
Mark Robert KeithMark Robert Keith
Lead Associate at CuraleafLead Associate at Curaleaf
TANYA NITTITANYA NITTI
Assistant Store Manager at CuraleafAssistant Store Manager at Curaleaf
Jessica RuttenJessica Rutten
Sidewalker at Holistic Riding Equestrian TherapySidewalker at Holistic Riding Equestrian Therapy