Margo Valentine
Zeeland,MI
Summary
Arizona State University, Tempe AZ
Department of Phycology, REACH Institute
Family Bereavement Program and New Beginnings Program
*Tracing and tracking previous program participants
*Scheduling and conducting telephone interviews using scripts
*Collecting and recording data for both projects
*Customer-oriented Research Interviewer with background working with psychological research organizations.
*Offering 14 years of experience performing interviews with diverse individuals.
* Strong communication skills to quickly gather data.
*Friendly Survey Interviewer recognized for collecting and recording accurate, consistent and reliable data.
*Proficient in Microsoft Excel and specific programs to meet the needs of the University research.
*Strategic professional with 14 years of experience conducting interviews, documenting responses and coding results.
* Committed to working independently and exceeding expectations. Detailed Research Interviewer with a progressive career facilitating participant assessments for Family Bereavement Program and New Beginnings Program research.
*Committed to thorough, accurate data collection to assist participant selection.
*Known for extraordinary prior participation rates and conducting interviews for these longitudinal research programs.
*Reliable employee seeking survey telephone interviewer position.
*Offering excellent communication and good judgment.
*Skilled Interviewer with exceptional patience and more than 14 years of experience.
*Effective worker with great multitasking and observational skills.
* Known for proactive problem-solving and resourcefulness.
*Versatile interviewer possessing strong computer skills and in-depth knowledge of job-related software.
*Analyzed data from surveys, collects information from interviewees and documents results.
*Commended for consistently exceeding set goals for completion.
Overview
15
15
years of professional experience
Work History
Senior Survey Interviewer
Arizona State University
Tempe, AZ
05.2002 - 01.2022
- Used specified forms to compile, record and code results or data from interviews and surveys.
- Elicited comments from individuals surveyed and accurately recorded comments.
- Delivered information from script regarding surveys for on-demand phone project assignment.
- Assisted with project planning and execution of research.
- Explained survey objectives and procedures to interviewees.
- Reviewed collected data obtained from interviews for completeness and accuracy.
- Performed data entry, electronic data collection and tracing to support intervention and longitudinal research.
- Followed scripted questionnaires verbatim to collect research data.
- Conducted research to gather information about [Type] and [Type] survey topics.
- Conducted interviews with participants to assess eligibility.
- Obtained updated contact information from all subjects and verified data for accuracy.
- Explained questions in better detail for interviewees to allow truthful answers.
- Recruited and screened [Number] potential participants.
- Completed surveys by rechecking contact information before ending each call.
Education
Bachelor of Science - Education
University of Tennessee, Knoxville
Knoxville, TN05.1977
Skills
- Data verification
- Diagnostic interviewing
- Telephone etiquette
Accomplishments
- Documented and resolved computer issues and survey texts which led to more accurate research results.
- Achieved recognition by completing tracing, tracking, and interviewing with accuracy and efficiency.
- Achieved program goals through effectively helping with team goals.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of five in the development and implementation of Family Bereavement Project and New Beginnings Project.
Timeline
Senior Survey Interviewer
Arizona State University
05.2002 - 01.2022
Bachelor of Science - Education
University of Tennessee, Knoxville
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