Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Margot Marchenoir

Port Washington

Summary

Energetic team member, known for high productivity and efficient task completion. Possess strong skills in customer service, conflict resolution, and team collaboration, ensuring seamless operations for any establishment. Made significant contributions to fostering a welcoming environment and enhancing overall guest satisfaction in previous roles. Exceptionally adept at utilizing interpersonal skills to build lasting relationships with both guests and team members.

Overview

3
3
years of professional experience

Work History

Hospitality Team Member

The Penn Club of New York
New York
10.2022 - 08.2023
  • Enhanced guest issue resolution speed through collaborative communication with team.
  • Supported logistical arrangements for club events by managing setups and breakdowns.
  • Created a vibrant space that prioritized member enjoyment and quality service.

Head Bartender

North Hills Country Club
Manhasset
07.2020 - 09.2022
  • Supervised bar staff to ensure efficient service during peak events.
  • Trained new bartenders in cocktail preparation and customer service standards.
  • Managed bar area, including cocktail design and menu development.
  • Handled inventory management, regulatory compliance, and customer relationship maintenance.

Education

Bachelor of Arts - Sociology

Stony Brook University
Stony Brook, NY
05-2025

Associate of Arts - Liberal Arts and Sciences

Nassau Community College
Garden City, NY
12-2018

Skills

  • Timeline planning and management
  • Administrative assistance
  • Customer service and relations
  • Hospitality standards expertise
  • Adaptability and flexibility
  • Positive demeanor

Languages

French
Native/ Bilingual
Spanish
Full Professional
English
Native/ Bilingual

Timeline

Hospitality Team Member

The Penn Club of New York
10.2022 - 08.2023

Head Bartender

North Hills Country Club
07.2020 - 09.2022

Bachelor of Arts - Sociology

Stony Brook University

Associate of Arts - Liberal Arts and Sciences

Nassau Community College
Margot Marchenoir