Margot Paul
North Bend, OH
Summary
Proven track record in enhancing customer experiences, demonstrated during tenure at TopGolf, where exceptional service and efficient cash handling were paramount. Leveraged strong work ethic and multitasking abilities to exceed service expectations, while maintaining a keen focus on guest engagement and operational efficiency.
Overview
6
6
years of professional experience
Work History
Server
TopGolf
04.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Longhorn Steakhouse
10.2019 - 10.2022
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Elderly Caregiver
Self-employed
05.2021 - 08.2022
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Maintained clean, safe, and well-organized patient environment.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
Theatre Usher
Cinemark
10.2018 - 10.2019
- Aided in crowd control efforts, ensuring efficient entry and exit procedures were followed by all attendees.
- Maintained professional demeanor to represent venue and create positive impression.
- Provided information about current and future events at facility.
- Assisted in maintaining an organized venue by regularly clearing aisles of debris and lost items during performances.
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Additional Information
Microsoft proficient
Timeline
Server
TopGolf
04.2023 - Current
Elderly Caregiver
Self-employed
05.2021 - 08.2022
Server
Longhorn Steakhouse
10.2019 - 10.2022
Theatre Usher
Cinemark
10.2018 - 10.2019
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