Maggie Vasquez
East Moline,IL
Summary
I'm a motivated team player that also strives to deliver excellent customer service. I'm highly organized, demonstrate initiative and have been recognized for going above and beyond to help others.
Overview
20
20
years of professional experience
Work History
Claims Adjuster - Total Loss
Sentry Insurance
2021.03 - 2024.01
- Evaluate and settle total loss claims
- Negotiate settlements with insured and claimants
- Document decisions, correspondence, and discussions related to claims
- Monitor and manage rental and loss of use expenses
Claims Tech II - Salvage Intake
Sentry Insurance
2020.01 - 2021.03
- Take inbound phone calls
- Send documents to insured and claimants
- Set tasks for claims processing
Claims Services Tech
Sentry Insurance
2017.03 - 2019.12
- Provide clerical support for claims staff
- Report claims with claimant carrier
- Answer vendor phone calls
- Audit daily and monthly reports
- Submit checks to attorneys attached to claim
Parts coordinator
Kelly Services
2016.04 - 2017.03
- Enter shipping ticket information into DNS
- Prepare bills for export department
Submitter
Midland Information Resources
2010.06 - 2016.04
- Submit digital files to machines to be printed
- Enter job ticket information into system
Image Processing Technician
Imaging USA
2009.02 - 2010.01
- Prepare paper documents to be scanned
- Scan paper and film documents
- Index documents as needed
- Check quality of work
Bagger
Tyson Foods
2008.08 - 2009.02
- Bag product
- Weigh product
Scanner
Amcad
2005.02 - 2008.08
- Prepare documents to be scanned
- Scan paper and film documents
- Index files as needed
- Check quality of work
Transcriptionist
Promotion Support Services
2003.10 - 2005.02
- Transcribe voice messages
- Outbound phone calling for refund verification
Education
General Studies
West High School
Davenport2003
Skills
- Interpersonal Skills
- Active Listening
- Time Management Skills
- Work Well Independently & in Team Setting
- Detail Oriented
- Well Organized
- Problem Solving Skills
- Communication Skills
Timeline
Claims Adjuster - Total Loss
Sentry Insurance
2021.03 - 2024.01
Claims Tech II - Salvage Intake
Sentry Insurance
2020.01 - 2021.03
Claims Services Tech
Sentry Insurance
2017.03 - 2019.12
Parts coordinator
Kelly Services
2016.04 - 2017.03
Submitter
Midland Information Resources
2010.06 - 2016.04
Image Processing Technician
Imaging USA
2009.02 - 2010.01
Bagger
Tyson Foods
2008.08 - 2009.02
Scanner
Amcad
2005.02 - 2008.08
Transcriptionist
Promotion Support Services
2003.10 - 2005.02
General Studies
West High School