Seasoned Director of Patient Services at Real Options Obria Medical Clinics, adept in organizational development and team management. Spearheaded initiatives that enhanced efficiency and accountability across five clinics, significantly contributing to staff development and donor base expansion. Excelled in project management and fundraising, embodying leadership with a strategic approach to achieving business goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director Patient Services
Real Options Obria Medical Clinics
San Jose, CA
01.2016 - 11.2024
Administered and implemented the goals and policies of the Board of Directors.
Supervised all functions for each Patient Service Manager and Clinic Administrator at five medical clinics.
Assisted in formulating and maintaining the organizational structure to ensure efficiency, accountability, and delegation of tasks with standardization at each of the clinics.
Maintained an evaluation system that continuously assessed the programs and services of the organization.
Partnered with staff to create professional development plans to support personal and business growth.
Implemented an efficient system for supervision, retention, promotion, remuneration, and dismissal of personnel.
Supported and participated in all major fundraising projects and events.
Cultivated strong relationships in the community to continue the development of the donor base of the business.
Followed the directions of the CEO as needed at each clinic.
Education
Associate of Business Administration - Business
Washington Business School
Washington DC
06-1970
Skills
Employee development
Team management
Organizational development
Risk management
Staff development
Goal setting
Project management
Fundraising events
Non-profit management
Affiliations
Enjoyments include decorating, cooking, public speaking and playing with grandchildren.
Certification
Farmers Insurance License
Family Counseling Certificate
Real Essential Certificate (develop life skills and coach others)
References
References available upon request.
Timeline
Director Patient Services
Real Options Obria Medical Clinics
01.2016 - 11.2024
Associate of Business Administration - Business
Washington Business School
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