Marguerite Paez McFarland
Stratford,ct
Summary
Driven by a results-focused approach, I excelled at Chartwells Schools Dining Services by increasing event bookings through strategic sales and marketing, demonstrating strong communication skills and sales strategy execution. My leadership in team training and operational efficiency, notably in menu planning and cost control, showcases my blend of hard and soft skills, contributing to significant service improvements.
Overview
14
14
years of professional experience
Work History
Catering Sales Coordinator
Chartwells Schools Dining Services
12.2021 - Current
- Increased event bookings by effectively promoting catering services to potential clients.
- Established strong relationships with vendors, negotiating favorable contracts and securing high-quality products and services at competitive prices.
- Developed customized catering proposals for diverse events, resulting in higher client satisfaction and repeat business.
- Drove brand awareness through targeted marketing efforts on social media platforms and attending industry networking events.
Administrative Assistant
Whitson Food Group
06.2018 - 03.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Assistant Food Service Director
Sodexo Food Service
05.2010 - 06.2017
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Developed strategies to improve food service levels for busy facility handling 3500 meals each day.
- Planned operations to effectively cover needs while controlling costs and maximizing service.
- Supervised 13 Schools
- Ordered food for whole District
- Menu Planning
- Maintain Food Cost
- Maintain Labor Cost
- Catered Special School events when Needed
- Worked with qualified chef to diversify menu with new offerings.
- Implemented health and safety protocols compliant with local regulations, maintaining a safe environment for both staff members and customers alike.
- Managed staff scheduling efficiently to ensure proper coverage during peak hours while minimizing labor costs.
- Streamlined inventory management processes to reduce waste, improve efficiency, and maintain adequate stock levels.
Education
Associate of Science - Culinary Arts
Johnson And Wales University
Providence, RI05.1986
Skills
Strong Communication Skills
Sales Strategy Execution
Team Leadership Qualities
Decision-Making Competence
Event Planning Expertise
Timeline
Catering Sales Coordinator
Chartwells Schools Dining Services
12.2021 - Current
Administrative Assistant
Whitson Food Group
06.2018 - 03.2020
Assistant Food Service Director
Sodexo Food Service
05.2010 - 06.2017
Associate of Science - Culinary Arts
Johnson And Wales University
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