Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Martha Sanchez

Indio,CA

Summary

Detail-oriented professional with extensive experience in cash handling and a strong educational background, including an associate's degree in psychology and certifications in massage therapy and phlebotomy. Committed to continuous learning and skill enhancement, demonstrating adaptability and a proactive approach to personal and professional development. Eager to leverage diverse expertise in dynamic environments while contributing positively to team objectives. A strong work ethic and dedication to excellence ensure reliability and efficiency in all tasks.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Customer Service Specialist

Milan Institute of Cosmetology-Palm Desert, CA
03.2025 - Current
  • Greet clients
  • Answer phones
  • Check-in clients for services
  • Check-out clients for services
  • Make appointments

Phlebotomist Internship

Darawal Assad U MD-Indio, CA
09.2025 - 09.2025
  • Answer phones
  • Schedule appointments
  • Mail out lab orders
  • Check expiration dates on medicines

Cage Supervisor

Agua Caliente Casinos-Cathedral City, CA
04.2022 - 02.2025
  • Check emails
  • Make jackpot checks
  • Supervise main bankers
  • Put money into safekeeping
  • Take money out of safekeeping
  • Exchange chips for cash
  • Exchange vouchers for cash
  • Scan ticket vouchers
  • Process cash advances and electronic checks

Main Banker

Agua Caliente Casinos-Cathedral City, CA
04.2021 - 04.2022
  • Exchange chips for cash
  • Exchange vouchers for cash
  • Scan ticket vouchers
  • Process cash advances and electronic checks

Lead Dishwasher

JW Marriott-Palm Desert, CA
09.2018 - 04.2021
  • Collected and washed all dirty dishes and put them away
  • Maintained cleanliness of facility
  • Supervised employees in the dish room
  • In charged of breakdown stations for events

Massage Therapist Intern

Milan Institute Massage Clinic-Palm Desert, CA
01.2019 - 10.2019
  • Provide massage based on customer request
  • Assess client through use of SOAP Notes
  • Proficient in Deep Tissue, Swedish, Chair Massage, Sports Massage and more

Housekeeper

LANDCORP-Indio, CA
01.2018 - 07.2018
  • Cleaned hotel bedrooms, kitchens, and bathrooms
  • Made beds
  • Stock bathrooms with soap, shampoo, conditioner, towels, and toilet paper
  • Helped out at the JW Marriott when needed

Behavioral Therapist

California Psychcare-Palm Desert, CA
06.2017 - 01.2018
  • Help develop skills for social interaction
  • Help reduce maladaptive behaviors
  • Provide safe and comfortable setting for the child

Checker / Cashier

Gelson's-Rancho Mirage, CA
01.2016 - 04.2017
  • Provide excellent customer service
  • Accurate cash handling
  • Operate Point of Sale System

Cashier

Haggens-Rancho Mirage, CA
05.2015 - 07.2015
  • Provided excellent customer service
  • Operated Point of Sales system

Courtesy Clerk / Checker

Pavilions-Rancho Mirage, CA
10.2012 - 05.2015
  • Provided excellent customer service
  • Accurate cash handling
  • Bagged groceries
  • Collected carts

Pastry Chef Assistant

The Lakes Country Club-Palm Desert, CA
11.2009 - 05.2012
  • Assisted the Pastry Chef
  • Helped baked cookies
  • Helped decorate mini pastries
  • Helped plated pastry dishes

Education

Phlebotomy (Certificate) -

Phlembotomy Training Specialists
Palm Desert, CA
05.2025

Massage Therapy (Certificate) -

Milan Institute
Palm Desert, CA
10.2019

Psychology (Associates of Arts) - undefined

College of the Desert
Palm Desert, CA
05.2015

Skills

  • Windows
  • Software development
  • Customer service
  • Detecting counterfeit currency
  • Spreadsheet software proficiency
  • Microsoft Office
  • Grocery store
  • Cash handling
  • Leadership
  • Working with people with disabilities
  • Retail sales
  • Math
  • Management
  • Phone etiquette
  • Behavioral Therapy
  • Typing
  • IOS
  • Word processing
  • Problem solving
  • Pain management
  • Guest services
  • Cognitive Behavioral Therapy
  • Mac OS
  • Blood sampling
  • Microsoft Outlook
  • Cpr certified
  • Computer operation
  • Microsoft Word
  • Organizational Skills
  • Autism Experience
  • Supervising Experience
  • Shift management
  • Growing experience
  • Computer literacy
  • Processing cash transactions
  • Microsoft Excel
  • Sanitation
  • Safe waste disposal
  • Teamwork
  • Behavior management
  • Microsoft Powerpoint
  • Bilingual
  • Applied Behavior Analysis
  • Time Management
  • Data collection

Certification

  • Certified Phlebotomy Technician June 2025 to June 2027
  • CPR Certification May 2025 to May 2027
  • Licensed Massage Therapist
  • Driver's License

Languages

Spanish - Fluent
English - Fluent

Timeline

Phlebotomist Internship

Darawal Assad U MD-Indio, CA
09.2025 - 09.2025

Customer Service Specialist

Milan Institute of Cosmetology-Palm Desert, CA
03.2025 - Current

Cage Supervisor

Agua Caliente Casinos-Cathedral City, CA
04.2022 - 02.2025

Main Banker

Agua Caliente Casinos-Cathedral City, CA
04.2021 - 04.2022

Massage Therapist Intern

Milan Institute Massage Clinic-Palm Desert, CA
01.2019 - 10.2019

Lead Dishwasher

JW Marriott-Palm Desert, CA
09.2018 - 04.2021

Housekeeper

LANDCORP-Indio, CA
01.2018 - 07.2018

Behavioral Therapist

California Psychcare-Palm Desert, CA
06.2017 - 01.2018

Checker / Cashier

Gelson's-Rancho Mirage, CA
01.2016 - 04.2017

Cashier

Haggens-Rancho Mirage, CA
05.2015 - 07.2015

Courtesy Clerk / Checker

Pavilions-Rancho Mirage, CA
10.2012 - 05.2015

Pastry Chef Assistant

The Lakes Country Club-Palm Desert, CA
11.2009 - 05.2012

Psychology (Associates of Arts) - undefined

College of the Desert

Phlebotomy (Certificate) -

Phlembotomy Training Specialists

Massage Therapy (Certificate) -

Milan Institute

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Martha Sanchez