Mari Chavez
Riverhead
Summary
Medical Receptionist experienced in patient management and appointment scheduling. Enhanced workflow efficiency and ensured accurate documentation through strong HIPAA compliance and customer service. Fostered positive patient experiences while optimizing front desk operations and adapting to evolving office needs.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Medical Receptionist
Dominick
Westhampton, NY
01.2026 - Current
- Greeted patients and managed front desk operations efficiently.
- Scheduled appointments using electronic health record systems effectively.
- Assisted in patient check-in processes, ensuring accuracy of information.
- Handled phone inquiries and directed calls to appropriate departments promptly.
- Organized medical records and ensured timely updates to databases.
- Obtained payments from patients and scanned identification and insurance cards.
- Maintained patient confidentiality while processing insurance information accurately.
Marshall
Chris
Riverhead, NY
03.2021 - 08.2026
- Supervised safety protocols, ensuring compliance with regulatory requirements and operational standards.
- Coordinated daily activities, optimizing workflow to enhance efficiency and service delivery.
- Monitored equipment functionality, implementing maintenance schedules to minimize downtime and maintain operations.
- Resolved conflicts among team members, fostering a collaborative work environment to enhance productivity.
- Maintained professional demeanor during interactions with diverse populations, fostering respect between law enforcement and the community.
Education
High School Diploma -
Riverhead High School
Riverhead, NY06-2024
Skills
- Medical terminology
- HIPAA guidelines
- Co-payment collection
- Patient follow-up
- Workflow optimization
- Appointment reminders
- Appointment scheduling
- Insurance verification
- Customer service
- Organization and time management
- Problem-solving
- Critical thinking
Languages
Spanish
Limited Working
English
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Medical Receptionist
Dominick
01.2026 - Current
Marshall
Chris
03.2021 - 08.2026
High School Diploma -
Riverhead High School