Kamari Sanchez
San Bernardino,Ca
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Dispatcher
JB Hunt Transport
08.2021 - 07.2023
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking 150+ fleet vehicles from multiple different yard.
- Maintained updated and detailed records of calls in physical and electronic database.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Answered phone calls and responded to customer emails.
- Monitored vehicle locations to coordinate timely arrivals.
- Assisted in resolving customer complaints and grievances.
- Monitored and tracked dispatch communication systems.
- Scheduled deliveries and pickups according to customer needs.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Dispatch Supervisor
Life Fleet
03.2019 - 06.2021
- Directed dispatching, routing, and tracking of 15 fleet vehicles.
- Supervised team of 30 employees and provided training focused on maximizing overall performance.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
- Determined number of man hours required to complete assignments after reviewing scope of each project.
Warehouse Shipping Clerk
Burlington
05.2016 - 10.2016
- Checked and rechecked orders before packaging and shipping items.
- Worked professionally with team members and across departments to meet demands of high-volume environment.
- Monitored stock levels of products and materials and notified management of needs.
- Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
- Entered information into warehouse management system using handheld scanners and computer terminals.
- Developed and maintained good working relationships with fellow employees, delivery drivers and vendors.
Education
Liberal Arts: Humanities & Fine Arts -
San Bernardino Valley College
San Bernardino05.2023
Liberal Arts: Social & Behavioral Sciences -
San Bernardino Valley College
San Bernardino, CA05.2023
Associate of Arts -
San Bernardino Valley College
San Bernardino, CA05.2023
Sociology -
San Bernardino Valley College
San Bernardino, CA05.2023
High School Diploma -
San Gorgonio High
San Bernardino, CA06.2011
Skills
- Critical Thinking
- Customer Relationship Management
- Office Supplies and Inventory
- Prioritizing Calls
- Persuasion
- Active Listening
- Social Perceptiveness
- Vehicle Dispatch
- Maintain Records
- Scheduling Software
- Monitoring
- Delegating Work
- Housekeeping
- Patient-Centered Care
- Best Practices and Standards
- Social Work Processes
- Life Skills Development
Timeline
Dispatcher
JB Hunt Transport
08.2021 - 07.2023
Dispatch Supervisor
Life Fleet
03.2019 - 06.2021
Warehouse Shipping Clerk
Burlington
05.2016 - 10.2016
Liberal Arts: Humanities & Fine Arts -
San Bernardino Valley College
Liberal Arts: Social & Behavioral Sciences -
San Bernardino Valley College
Associate of Arts -
San Bernardino Valley College
Sociology -
San Bernardino Valley College
High School Diploma -
San Gorgonio High
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