Maria Alesi
El Cajon,CA
Summary
Dependable office assistant with a long background in clerical support, document filing, and electronic records management. Recognized for maintaining organized systems, completing data entry accurately, and supporting staff with daily administrative needs.
Overview
34
34
years of professional experience
Work History
Office Assistant
GUHSD
El Cajon, California
11.2021 - Current
- Supported school administrators by scheduling appointments and keeping calendars organized.
- Helped maintain confidential student and staff records according to district procedures.
- Directed phone calls and messages to appropriate school offices, ensuring efficient communication., emails, and messages to correct school offices.
- Responded to incoming phone calls and transferred them to correct personnel, maintaining professionalism throughout.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Assisted staff by completing copying, scanning, and general clerical tasks.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
- Performed data entry tasks into various computer systems accurately and efficiently.
Service Clerk
Costco Wholesale Corp
La Mesa
05.1992 - 11.2021
- Assisted members at warehouse service counter with returns, exchanges, and product questions.
- Handled member concerns with courtesy and clear communication.
- Greeted customers and responded to inquiries in a friendly and professional manner.
- Supported cashiers with bagging, order flow, and checkout line organization.
- Followed Costco policies for membership checks and customer service procedures.
- Ensured compliance with company policies regarding returns, exchanges, refunds.
- Directed members to merchandise locations and warehouse departments.
- Maintained clean, organized service areas near warehouse entrances and registers.
- Received payment by cash or credit card from customers for goods purchased.
- Verified that all transactions were completed correctly before handing out receipts.
- Adhered to safety guidelines when handling hazardous materials or equipment.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
Office Assistant
Cartwright Termite And Pest Control
El Cajon, California
08.2009 - 08.2021
- Performed data entry tasks into various computer systems accurately and efficiently.
- Maintained an organized filing system of paper documents and electronic files.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
Education
High School Diploma -
Granite Hills High School
El Cajon, CA06-1991
Skills
- Administrative support
- Calendar management
- Records management
- Data entry
- Document filing
- Phone routing
- Visitor reception
- Attention to detail
- Customer service
Timeline
Office Assistant
GUHSD
11.2021 - Current
Office Assistant
Cartwright Termite And Pest Control
08.2009 - 08.2021
Service Clerk
Costco Wholesale Corp
05.1992 - 11.2021
High School Diploma -
Granite Hills High School