Maria Alvarez
Summary
Experienced with financial record management, data entry, and reconciliation in accounting environments. Utilizes accounting software and tools to enhance efficiency and accuracy. Skilled in financial reporting, budget management, and regulatory compliance.
Experienced with innovative visual design and concept development. Utilizes advanced skills to create compelling visuals. Skilled in market analysis, lead generation, and campaign optimization.
Expertise includes effective communication, problem-solving, and delivering exceptional service. Known for reliability and high standard of professionalism.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Manager
Xhris' Home Improvements LLC
06.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Assisted in annual audit preparations, ensuring a smooth process with no major discrepancies found.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
BDC Representative
Open Road Mazda Of East Brunswick
08.2020 - 04.2021
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Serviced existing accounts on regular basis to maximize revenue.
- Used consultative sales approach to understand and meet customer needs.
- Identified prospect needs and developed appropriate responses along with information on suitable products and services.
Restaurant Waiter
Tropicana Diner
06.2018 - 07.2020
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
BDC Representative
Union GMC Buick
06.2017 - 06.2018
- Analyzed key aspects of business to evaluate factors driving results and summarized results into presentations
- Maintained up-to-date account distribution information
- Designed financial model for new business unit
- Coordinated upper management's market visits and key account calls
- Developed methods to establish and clarify customer objectives
- Collaborated with sales and internet department to achieve more deals
BDC Representative (Internet Sales)
Audi Bridgewater
08.2015 - 05.2017
- Achieved appoinments by phone calls
- Making and Answering phone calls, according to script and scheduled sales appointments
- Respond customers requests from internet websites
- Follow up with every customer, trying to bring them in
- Send emails in regards customers needs and information on vehicles
- Worked directly with management, departments and customers to achieve sells
- Greet customers in `show room as needed
Education
Associate of Science - Psychology
Union County College
Cranford, NJ06-2026
High School Diploma -
John E Dwyer
Elizabeth, NJ06.2014
Skills
- Strong interpersonal communication abilities
- Very good working under pressure
- Highly organized and responsible
- Office management
- Data entry
- Bookkeeping
Certification
- CNP - Certified Notary Public
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Elementary
Timeline
Office Manager
Xhris' Home Improvements LLC
06.2023 - Current
BDC Representative
Open Road Mazda Of East Brunswick
08.2020 - 04.2021
Restaurant Waiter
Tropicana Diner
06.2018 - 07.2020
BDC Representative
Union GMC Buick
06.2017 - 06.2018
BDC Representative (Internet Sales)
Audi Bridgewater
08.2015 - 05.2017
Associate of Science - Psychology
Union County College
High School Diploma -
John E Dwyer
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