Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Maria Andazola

Tucson,AZ

Summary

Dynamic professional with a proven track record in advocacy and client support, notably at Emerge Center Against Abuse. Excelled in roles requiring active listening, problem-solving, and adaptability, managing over 15 cases in 2024. Skilled in community outreach and teamwork, I've significantly contributed to cross-functional team success and client self-sufficiency.

Overview

26
26
years of professional experience

Work History

Case Coordinator

Emerge Center Against Abuse
Tucson, Arizona
01.2018 - 03.2025
  • Acted as an advocate for clients when necessary, ensuring their needs were met and their voices heard throughout the case management process.
  • Managed over 15 assigned cases and projects in 2024.
  • Assisted clients in achieving self-sufficiency by connecting them with relevant community resources and support services.
  • Conducted regular home visits or office appointments to monitor client progress and provide ongoing support throughout the duration of the case plan implementation process.
  • Contributed to the creation of a supportive work environment by actively participating in team meetings, sharing resources, and offering constructive feedback to colleagues.
  • Safeguarded client confidentiality by adhering to strict privacy guidelines and maintaining secure records management practices.
  • Completed various administrative tasks such as making phone calls, answering emails and inputting data into systems.

Stay at Home Mom

My Children
10.2010 - 01.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Front Desk Receptionist

YMCA
03.2010 - 10.2010
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Advocate Coordinator

Mt Graham Safe House
07.1999 - 05.2009
  • Supervised the advocate teams in Graham County , Greenlee County and the San Carlos Apache Nation
  • Battered Immigrant Women's Program . Formed the task force that allowed us to meet with local law enforcement bi monthly to provide trauma informed training
  • Advocate on call response time 30 minutes to active DV scenes accompanied by local law enforcement
  • First response to Medical facilities providing emotional support to participants receiving rape kits
  • Received over a thousand hours of training including Certified Advocate training through NAU

Education

No Degree - School of Missions

Christ For The Nations
Dallas, TX
06-1998

High School Diploma -

Safford Christian School
Safford, AZ
05-1995

Skills

  • Advocacy background
  • Active listening strengths
  • Data collection
  • Client needs assessments
  • Community outreach
  • Teamwork and collaboration
  • Problem-solving
  • Reliability
  • Professionalism
  • Adaptability

Interests

  • Spending time with my children
  • Volunteering
  • Watching Movies and TV Shows
  • Crafting and DIY Projects
  • Beginner motorcycle rider
  • Dancing

Timeline

Case Coordinator

Emerge Center Against Abuse
01.2018 - 03.2025

Stay at Home Mom

My Children
10.2010 - 01.2018

Front Desk Receptionist

YMCA
03.2010 - 10.2010

Advocate Coordinator

Mt Graham Safe House
07.1999 - 05.2009

No Degree - School of Missions

Christ For The Nations

High School Diploma -

Safford Christian School
Maria Andazola