Maria Andresen
Morgantown,PA
Summary
Hardworking and motivated professional with over a decade of experience and a record of success in retail and operations management. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Adaptable and always ready to grow.
Overview
6
6
years of professional experience
Work History
Co-Manager
Ulta
Exton, PA
01.2024 - 06.2025
- Optimized floor coverage and service levels by delegating assignments according to team strengths.
- Oversaw Operations Manager, Merchandise Manager, and daily operations, ensuring compliance with store standards and loss prevention protocols.
- Managed merchandising strategies to enhance product visibility and sales performance.
- Administered performance assessments for operational teams, comprising management and associates, offering targeted feedback and coaching for team growth.
- Analyzed individual and team business performance, recognizing areas for improvement.
- Exhibited solution-oriented mindset to promptly tackle and resolve issues.
Sales Manager
Ulta Beauty
Exton, PA
09.2023 - 01.2024
- Executed daily check-ins for associates to reinforce key focuses and goals, addressing individual wins and opportunities.
- Guided, trained, and inspired team to meet sales targets and exceed expectations for APGs and KPIs.
- Managed and resolved customer complaints related to sales and service.
- Partnered with management to ensure support and success in daily operational and sales procedures.
- Collaborated with brand partners to plan and execute successful events.
Operations Manager
Ulta Beauty
Exton, PA
10.2021 - 09.2023
- Organize and prioritize weekly operational workload in relation to the available team, consistent with the company-directed daily focuses.
- Mentor and cultivate new and existing associates to ensure alignment with consistent performance standards.
- Evaluate and recognize inventory discrepancies necessitating correction to uphold the highest accuracy and guest satisfaction.
- Supervise Merchandise Manager ensuring efficient shipment processing and backstock maintenance.
- Manage supply levels of store-use and office supplies utilizing Distribution Center and wholesale ordering.
Specialty Beauty Advisor
Ulta
Pottstown/ Wyomissing, PA
04.2019 - 10.2021
- Provided customers with product advice and recommendations based on their individual needs.
- Upsold additional beauty items when appropriate to increase sales revenue.
- Conducted skin analysis to provide customers with personalized skincare regimens.
- Created a positive shopping experience for each customer through effective communication skills.
- Organized promotional events such as makeup demonstrations and free makeovers.
- Attended product training sessions to stay updated on new products and trends in the industry.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
Education
High School Diploma -
Muhlenberg High School
Reading06-2012
Skills
- Problem solving
- Training and development
- Inventory management
- Customer relationship management
- Visual merchandising
- Collaboration and team work
References
References available upon request.
Timeline
Co-Manager
Ulta
01.2024 - 06.2025
Sales Manager
Ulta Beauty
09.2023 - 01.2024
Operations Manager
Ulta Beauty
10.2021 - 09.2023
Specialty Beauty Advisor
Ulta
04.2019 - 10.2021
High School Diploma -
Muhlenberg High School
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