Maria Araujo
Orlando,FL
Summary
Results-driven Sales Executive experienced in consultative sales and customer service. Built and nurtured client relationships that enhanced customer satisfaction and loyalty through effective communication and conflict resolution. Focused on team collaboration and adaptability, consistently delivering positive outcomes and meeting organizational goals.
Overview
3
3
Languages
Work History
Sales Executive
Aromaplan
08.2025 - 2028
- Developed and maintained strong client relationships to enhance customer satisfaction.
- Delivered product presentations and demonstrations to prospective clients, highlighting key benefits.
- Conducted market research to identify potential sales opportunities and trends.
- Collaborated with marketing team to create effective promotional materials and campaigns.
- Implemented feedback from clients to refine product offerings and improve service delivery.
- Used consultative sales approach to understand and meet customer needs.
Customer Service Representative
Aromaplan
Orlando
03.2024 - 2028
- Maintained detailed records of customer interactions, ensuring data accuracy for future reference.
- Educated customers about product features, enhancing their overall experience and satisfaction levels.
- Handled escalated customer concerns with professionalism, contributing to positive resolutions.
- Participated in training sessions to develop skills and improve service delivery quality.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
High School Diploma -
Olympia High School
Orlando 05-2021
Skills
- Sales expertise
- Sales presentations
- Product knowledge
- Email campaigns
- Market research
- Influencer marketing
- B2B marketing
- Lead generation
Languages
English
Full Professional
Spanish
Limited Working
Portuguese
Native or Bilingual
Timeline
Sales Executive
Aromaplan
08.2025 - 2028
Customer Service Representative
Aromaplan
03.2024 - 2028
High School Diploma -
Olympia High School