Maria Arroyo
Broken Arrow
Summary
Dedicated employee focused on getting the job done. Strong customer service skills, computer skills and scheduling. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Akers Collision Center of Tulsa
Tulsa, OK
06.2025 - 12.2025
- Led daily operations, ensuring efficient workflow and quality service delivery.
- Mentored staff, fostering professional development and enhancing team performance.
- Managed customer interactions, resolving issues to maintain high satisfaction levels.
Parts Specialist
The Collision Center of Tulsa
Tulsa, OK
11.2023 - 05.2025
- Conducted regular audits of stock levels, minimizing discrepancies and optimizing inventory turnover.
- Trained new staff on parts identification, ordering procedures, and customer service protocols.
- Developed relationships with suppliers to negotiate favorable terms and expedite delivery times.
- Improved accuracy of parts orders through meticulous data entry and verification processes.
Parts Specialist
The Collision Center on Route 66
Tulsa, OK
02.2023 - 11.2023
- Managed inventory of automotive parts to ensure timely availability for repair operations.
- Collaborated with technicians to identify and source specific components for vehicle repairs.
- Streamlined order processing by implementing efficient tracking systems for parts procurement.
Shift Leader
Wingstop
Broken Arrow, OK
05.2020 - 02.2023
- Supervised team of 10+ employees during peak periods, ensuring efficient service delivery.
- Trained new staff on operational procedures and customer service standards to enhance performance.
- Implemented inventory management strategies to minimize waste and optimize stock levels.
- Monitored food safety practices, ensuring compliance with health regulations and company policies.
Education
High School Diploma -
Broken Arrow High School
Broken Arrow, OKSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer rapport
- Project management
- Schedule oversight
- Scheduling and planning
- Inventory management
- Reporting and documenting
- Computer skills
- Multitasking
Timeline
Assistant Manager
Akers Collision Center of Tulsa
06.2025 - 12.2025
Parts Specialist
The Collision Center of Tulsa
11.2023 - 05.2025
Parts Specialist
The Collision Center on Route 66
02.2023 - 11.2023
Shift Leader
Wingstop
05.2020 - 02.2023
High School Diploma -
Broken Arrow High School