Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Taco Bell
Roselle, NJ
05.2016 - Current
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Maintained accurate records of all transactions, stock levels and employee performance metrics.
Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
Ensured compliance with all safety regulations throughout the store premises.
Provided leadership support during peak business hours by motivating staff members to meet targets.
Nursing Home Volunteer
South Mountain Reb Center
Union, NJ
09.2016 - 06.2017
Assisted nursing home staff with providing meals to residents.
Transported residents to medical appointments, church services, and other outings.
Monitored vital signs of patients during recreational activities.
Assisted with bathing, dressing and grooming of residents when needed.
Conducted weekly visits to each resident's room to check on their well-being.
Kept up-to-date on all safety protocols within the nursing home environment.
Adhered strictly to HIPAA guidelines when handling confidential information regarding patients' health histories.