Maria Balabanova
Round Lake,IL
Summary
Dynamic professional with experience at Total Express as a Dispatcher, excelling in clear communication and stress tolerance. Proven ability to manage logistics efficiently while processing invoices. As a Consultant at Honda Dealership, I enhanced customer satisfaction through emotional intelligence and attention to detail, ensuring clients understood complex vehicle features.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dispatcher
Total Express
12.2024 - Current
- Planned, organized, and managed drivers
- Phone, email, and real-time messaging coordination
- Processed invoices and payments for drivers
Consultant
Honda Dealership
07.2024 - 09.2024
- ensuring customers fully understood vehicle features, technology, and safety systems
- Answered customer questions and resolved concerns to ensure customer satisfaction and confidence
Photographer
Deluxe
02.2023 - 02.2024
- Captured candid photographs of guests to preserve meaningful dining moments
Education
Associate of Science - Finance
College of Lake County
Grayslake, IL07-2025
Skills
- Clear communication
- Stress tolerance
- Attention to detail
- Multitasking
- Emotional Intelligence
Certification
TM Account QuickBooks Certification
Languages
Russian
Native or Bilingual
Timeline
Dispatcher
Total Express
12.2024 - Current
Consultant
Honda Dealership
07.2024 - 09.2024
Photographer
Deluxe
02.2023 - 02.2024
Associate of Science - Finance
College of Lake County