Dedicated Investigator with extensive experience at the California Department of Social Services, showcasing a proven track record in conducting detailed investigations and fostering inter-agency collaborations. Excel in critical thinking and bilingual communication, ensuring thorough analysis and enhanced public safety. Demonstrates unparalleled dedication to ethical practices and professional maturity, significantly contributing to team success.
Overview
23
23
years of professional experience
Work History
Investigator
California Department of Social Services
07.2017 - 11.2024
Conducted thorough face-to-face interviews with victims, staff, families, friends and suspects, and documented investigative findings.
Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
Prepared case reports from allegations, transcripts of interviews and physical evidence.
Promoted ethical conduct among peers by leading by example and actively discouraging any unethical practices.
Testified in court during administrative/criminal proceedings and trials.
Collaborated with law enforcement agencies, strengthening relationships and increasing information sharing.
Consistently maintained a professional demeanor even under challenging circumstances, building trust with clients and colleagues alike.
Conducted day-to-day administrative tasks to maintain information files and process paperwork.
Food & Drug Investigator
California Department Of Public Health
09.2001 - 06.2017
Coordinated with federal agencies on cross-jurisdictional cases, fostering effective collaboration and achieving shared goals.
Collected and preserved physical evidence, photographs and laboratory submissions.
Enhanced public safety by conducting thorough risk assessments and recommending preventive measures.
Education
Specialized Investigator Basic Course
Yuba College
Marysville, CA
05.2002
Bachelor of Arts - Chemistry
CSU Fresno
Fresno, CA
05.1996
Skills
Computer Skills (Microsoft Word, Microsoft Excel & Outlook)
Customer Service (Answer customer inquires)
Administrative Support (Answer calls, send emails, faxes)