Maria Brady
Hauppauge,NY
Summary
Detail-oriented School Attendance Aide experienced on office and other areas of clerical work. Good communication and organizational abilities with success solving problems and making decisions with little oversight. Self motivated and will start work without having to be prompted. Will exhaust all possible solutions before asking for assistance.
Overview
32
32
years of professional experience
Work History
Attendance Aide
Tangier Smith Elementary
Mastic Beach, NY
02.2022 - Current
- Maintained excellent attendance records for students , encouraging them to arrive at school on time consistently
- Handled multiple calls per day from parents addressing there concerns about their children
- Updating student attendance records with correspondence pertaining to each student
- Daily caller report
Central Registration Attendance Aide
William Floyd School District
Mastic, NY
09.2020 - Current
- Taking phone calls from parents that have questions or problems with registering their children in the school district
- Coding for court documents
- Coding for homeless situations
- Handling registrations, address changes, phone # changes & e-mails
- Completing requests for CDC or DSS forms
- Fixing attendance errors for students
- Handling questions regarding hybrid & virtual learning
- Scanning & attaching documents
Attendance Aide
William Paca Middle School
Mastic Beach, NY
01.2020 - 09.2020
- Maintained excellent attendance records for students , encouraging them to arrive at school on time consistently
- Handled multiple calls per day from parents addressing there concerns about their children
- Updating student attendance records with correspondence pertaining to each student
- Preparing award certificates pertaining to attendance improvement for students
Sales Associate
Macy's
Melville, NY
11.2013 - 06.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Maintained organized, presentable merchandise to drive continuous sales
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Trained and developed new sales team associates in products, selling techniques and company procedures
- Boosted sales by conferring with customers to evaluate requirements and recommend best-fit company offerings
- Maintained customer satisfaction while handling product returns quickly and professionally
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
College Aide
Suffolk County Community College
Selden, NY
07.2019 - 01.2020
- Entering and updating student applications
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff
- Answered telephone calls to field inquiries from students and various other callers seeking information
- Managed multiple projects simultaneously using organizational and analytical skills
- Gathered, organized and routed mail and delivery packages
- Various filing of applications and other documents
- Daily scanning of paperwork
Customer Service Representative
Dick's Sporting Goods
Melville, NY
08.2012 - 09.2013
- Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions
- Regularly exceeded daily sales and product add-on quotas
- Provided information to customers regarding Dick's charge card and loyalty program and helped to open and activate new accounts
- Educated customers on promotions to enhance sales
- Answered customer telephone calls promptly to avoid on-hold wait times
- Opened front end in the morning, closed the front end, and the vault at night
Operations Clerk
PAFCU
Hauppauge, NY
07.1987 - 07.2008
- Drafted professional business memos, letters and marketing copy to support business objectives and growth
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
- Received and routed business correspondence to correct departments and staff members
- Provided clerical support to company employees by copying, faxing and filing documents
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Strategically distributed administrative tasks amongst operations staff and provided guidance to promote performance
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements
- Informed and supported business leaders through consistent communication and administrative support duties
Education
Some College (No Degree) - Foreign Languages And Literatures
St. John's University
Jamaica, NYSkills
- File management
- Documentation skills
- Data entry
- Mail distribution
- Answering emails
- Sorting and labeling
- Customer service excellence
- Sales and marketing
- Proofreading
- Order fulfillment
- Reporting and documentation
References
Oliqua Danglade
(631)434-3500
Andrea Sico
(631)451-4982
Donna Campanelli
(631)312-6229
Timeline
Attendance Aide
Tangier Smith Elementary
02.2022 - Current
Central Registration Attendance Aide
William Floyd School District
09.2020 - Current
Attendance Aide
William Paca Middle School
01.2020 - 09.2020
College Aide
Suffolk County Community College
07.2019 - 01.2020
Sales Associate
Macy's
11.2013 - 06.2020
Customer Service Representative
Dick's Sporting Goods
08.2012 - 09.2013
Operations Clerk
PAFCU
07.1987 - 07.2008
Some College (No Degree) - Foreign Languages And Literatures
St. John's University
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