Maria Brown
Dayton,TN
Summary
Deposit Operations Specialist with superior bookkeeping and problem-solving talents. Well-qualified with over 5 years of experience in the banking and financial field. Skilled in computing and mathematics.
Overview
13
13
years of professional experience
Work History
Deposit Operations Specialist
Simplybank
01.2022 - Current
- Executed wire transfers.
- Assisted customers with banking needs and inquiries.
- Processed account maintenance requests and checked for alignment with bank policy.
- Review of stop payments and hold forms,
- Processed Branch Money ordering.
- Processed daily reports and notices.
- Many more daily tasks.
Teller/Customer Service Representative
Simply Bank
12.2018 - 12.2021
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Assisted with training of new tellers on policies and procedures.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
Manager
Gondolier
02.2011 - 12.2018
- Trained employees on additional job positions to maintain coverage of roles.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Performed opening and closing procedures each day.
- Supervised staff preparing and serving meals per day.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Education
Some College (No Degree) - Physical Therapy Assisting
Chattanooga State Community College
Chattanooga, TNHigh School Diploma -
Rhea County High School
Evensville, TN05.2009
Skills
- Adaptive team player
- High-energy attitude
- Fast learner
- Microsoft PowerPoint, Excel, and Word
Timeline
Deposit Operations Specialist
Simplybank
01.2022 - Current
Teller/Customer Service Representative
Simply Bank
12.2018 - 12.2021
Manager
Gondolier
02.2011 - 12.2018
Some College (No Degree) - Physical Therapy Assisting
Chattanooga State Community College
High School Diploma -
Rhea County High School