Maria Brown
Russellville,MO
Summary
Proactive and results-oriented professional with a track record of delivering exceptional customer service and enhancing team efficiency at Steak N Shake. Excelled in multitasking and guest engagement, significantly improving guest experiences. Demonstrated proficiency in POS systems and a strong work ethic, alongside effective communication and collaboration skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Steak N Shake
04.2024 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Intern
Lincoln Carver Farms
05.2021 - 08.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
No Degree -
Russellville High School
Russellville, MO05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Team collaboration
- Communication
Accomplishments
- Operation Bugle Boy First Place Letter
- 4 Year Superintendents List
- Washington DC Electric Coop. Qualifier
- State Livestock Judging Qualifier
- Missouri State National History Day Winner
- 3 Year MCDA Music Conference Qualifier
- 4.2 GPA
Certification
- CPR Certified
- First Aid Certified
Timeline
Server
Steak N Shake
04.2024 - 11.2024
Intern
Lincoln Carver Farms
05.2021 - 08.2022
No Degree -
Russellville High School
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