Maria Bustos
Las Vegas,NV
Summary
Compassionate customer service professional pursuing Donor Center Technician role. Experienced in fast-paced environments, ensuring procedural compliance, and maintaining organized workspaces. Strong communication and teamwork skills, with a focus on delivering respectful, positive experiences for donors.
Overview
5
5
years of professional experience
Work History
Second key holder
Zumiez
Las Vegas, Nevada
10.2024 - 04.2025
- Assisted customers with product selection and provided exceptional service.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Trained new employees on store policies and operational procedures to enhance team efficiency.
- Collaborated with team members to meet and exceed daily operational goals.
- Maintained visual merchandising standards to enhance store presentation.
- Managed inventory levels and restocked merchandise to ensure product availability for customers.
- Tracked stock movement to ensure availability of merchandise for customers.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Verified accuracy of register tills at beginning and end of shift.
Produce/Floral/Customer service/Courtesy Clerk
Albertsons
Las Vegas, NV
07.2020 - 02.2023
- Provided excellent customer service by being friendly and courteous at all times.
- Assisted customers with inquiries and provided exceptional service.
- Resolved customer complaints promptly and professionally.
- Greeted customers and provided assistance in locating items.
- Directed customers to product locations throughout store to help find requested items.
- Operated cash register and processed transactions efficiently.
- Bagged groceries and ensured customer satisfaction during checkout.
- Assisted with price checks, go-backs, and replenishing supplies.
- Monitored inventory levels and reported shortages to management.
- Stocked shelves and organized merchandise for easy access.
- Stocked shelves with merchandise, rotated products, and removed expired items.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Maintained cleanliness of store areas to ensure a safe environment.
Education
Valley High School
Las Vegas, NV Skills
- Sales proficiency
- Customer service management
- Visual merchandising
- Inventory management
- Front end operations
- Training and mentoring
- Staff training
- Team collaboration
- Daily reporting
- Workplace safety
- Opening and closing coordination
- Problem solving
- Attention to detail
- Time management
- Conflict resolution
- Client management
- Sales quotas
- Goal setting
- Reliability
- Effective communication
- Communication skills
- Team building
- Customer service
- Complaint handling
Timeline
Second key holder
Zumiez
10.2024 - 04.2025
Produce/Floral/Customer service/Courtesy Clerk
Albertsons
07.2020 - 02.2023
Valley High School