Dependable Data Entry Clerk with 5-year track record of success in medical records management. Focused on delivering exceptional results through strong time management, communication and team work abilities.
Overview
6
6
years of professional experience
Work History
Records Technician
Excela Technology
San Francisco, CA
12.2013 - 08.2019
Pulled patient records and transferred information to appropriate parties
Determined and implemented techniques to improve medical records retrieval process
Disseminated information to correct department, individual or outside location
Streamlined day-to-day office processes to meet long-term goals
Logged all requests for medical records into spreadsheets
Verified record copies before handing each over to check for and remove unnecessary details
Provided outstanding customer service service to new and long-standing customers by attending closely to concerns and developing solutions
Inputted information from customer calls and onsite service visits into the company's system using Oracle and Microsoft
Planned and executed am and pm chart delivery and pick up
Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
Nursing Unit Secretary /Medical Records Clerk at Piedmont Health Care CenterNursing Unit Secretary /Medical Records Clerk at Piedmont Health Care Center