Dedicated Unit Secretary with strong organizational skills and a focus on customer service. Proven ability to manage patient scheduling and enhance communication between healthcare providers and patients.
Work History
Unit Secretary
3 Years 5 Months
CHCC Home Healthcare | 03.2023 - Current
Managed patient scheduling and coordinated appointments to enhance service delivery.
Maintained accurate medical records using electronic health record (EPIC) systems.
Facilitated communication between healthcare providers, patients, and families to ensure clarity in care instructions.
Implemented office procedures that improved workflow efficiency and reduced administrative delays.
Restorative Aide
3 Years 5 Months
CHCC Home Healthcare | 03.2023 - Current
Assisted patients with daily living activities, enhancing overall quality of care.
Collaborated with healthcare teams to develop and implement individualized care plans.
Monitored patient progress, reporting changes to nursing staff for timely intervention.
Trained new staff on restorative techniques and patient care protocols, ensuring compliance.