Maria Cavazos
Stripes Convenience Store
4709 East Benito Ramirez Road ,TX
31
years of professional experience
Dynamic professional with a proven track record at Stripes Convenience Store, excelling in customer service and team leadership. Recognized for enhancing operational efficiency and resolving customer concerns swiftly. Bilingual in Spanish, skilled in money handling and effective communication, driving results through strong decision-making and a commitment to excellence.
Work History
Assistant Manager
6 Years 10 Months- Resolved customer concerns promptly, maintaining satisfaction and professional service delivery.
- Improved team efficiency by identifying process gaps and recommending workflow adjustments.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Home Health Care Provider
6 Years 3 Months- Assisted clients with personal care, mobility support, and daily living activities in home settings.
- Monitored vital signs, documented changes, and reported concerns to nursing staff promptly.
- Prepared meals, managed light housekeeping, and maintained safe, sanitary living environments.
- Supported medication reminders and followed individualized care plans with accuracy and consistency.
- Built trusted relationships with clients while preserving dignity, comfort, and independence.
- Enhanced patient comfort by providing compassionate and attentive care.
Personal Assistant Liaison
4 Years 3 Months- Worked with families, therapists, and support staff to share timely service updates.
- Set appointments, follow-ups, and treatment sessions while fixing calendar conflicts quickly.
- Answered incoming calls and emails, then routed questions to right team members.
- Filed client paperwork, intake forms, and confidential records with care.
- Earned strong performance reviews from supervisors and coworkers for careful work and strong effort.
Assistant Manager
4 Years 11 Months- Coordinated daily operations, ensuring smooth workflow across departments and consistent service standards.
- Supervised staff performance, reinforcing policies, procedures, and customer service expectations.
- Assisted with scheduling, staffing adjustments, and shift coverage to maintain productivity.
- Monitored inventory levels and supported ordering to prevent shortages and control waste.
- Trained new team members on procedures, safety practices, and operational standards.
- Prepared reports and updated records to support accurate tracking and informed decisions.
Sales Associate
6 Years- Greeted customers and delivered product recommendations to support purchasing decisions.
- Processed sales transactions accurately while handling cash register and payment discrepancies.
- Restocked shelves and maintained organized displays to improve product visibility.
- Assisted with inventory checks and alerted leadership to low-stock items.
- Answered customer questions and resolved basic concerns with professionalism.
- Kept sales floor clean, safe, and well-presented throughout
Education
High School Diploma
Skills
Customer service
Money handling
Team leadership
Decision-making
Communication skills
Punctuality time management
Speak Spanish
Timeline
Assistant Manager
Stripes Convenience Store
12.2019 - CurrentRead More
Home Health Care Provider
Outreach Health Services
12.2012 - 03.2019Read More
Personal Assistant Liaison
Abundant Rehab for Kids
12.2007 - 03.2012Read More
Assistant Manager
Costal MAVERICK
04.2002 - 03.2007Read More
Sales Associate
MAVERICK Market
03.1996 - 03.2002Read More
Edinburg North High School
High School Diploma
Read More