Driven and resourceful administrative professional with experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Recognized with several awards for customer service,
Overview
10
10
years of professional experience
Work History
Admissions Executive Assistant
Cambridge College Of Healthcare & Technology
05.2022 - Current
Handled confidential and sensitive information with discretion and tact.
Answered high volume of phone calls and email inquiries and initiated actions to respond or direct messages for managers and or appropriate .party.
Filed paperwork and organized computer-based information.
Worked with senior management to initiate new projects and assist in various processes.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Promoted team productivity by keeping supplies organized and well-stocked.
Owner/Operator
End Solutions, Inc.
07.2013 - Current
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Social Media Management
Freelance Editing
Virtual Assistant
Graphics
Account Executive Assistant
Stahl Morse & Associates Insurance
06.2017 - 05.2019
Filed paperwork and organized computer-based information.
Volunteered to help with special projects of varying degrees of complexity.
Updated and maintained confidential databases and records.
Screened personal and business calls and directed to appropriate party.
Upheld strict timetables by maintaining accurate, balanced calendars.
Answered high volume of phone calls and email inquiries.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Processed payments and Certificates of Insurance.
Maintained Policy Accuracy
Education
Master of Library Science -
Eastern Carolina University
Greenville, NC
08.2011
BA - Elementary Education with Media Specialist Endorsement
Idaho State University
Pocatello, ID
08.1991
Skills
Proper Phone Etiquette
Mail Handling
Employee Training
Conflict Management
Social Media Knowledge
Office Administration
Travel Accommodations
Executive Support
Information Confidentiality
Schedule Planning
Advanced MS Office Suite Proficiency
Admissions processes
Timeline
Admissions Executive Assistant
Cambridge College Of Healthcare & Technology
05.2022 - Current
Account Executive Assistant
Stahl Morse & Associates Insurance
06.2017 - 05.2019
Owner/Operator
End Solutions, Inc.
07.2013 - Current
Master of Library Science -
Eastern Carolina University
BA - Elementary Education with Media Specialist Endorsement
Dean of Online Academic Engagement at Cambridge College of Healthcare and TechnologyDean of Online Academic Engagement at Cambridge College of Healthcare and Technology