Maria Cervantes
La Puente,CA
Summary
Detail-oriented professional with extensive experience in patient care and front office management. Known for strong bedside manner and attention to detail while managing patient records and administering treatments. Ready to leverage expertise in a dynamic healthcare environment.
Overview
20
20
years of professional experience
3
3
Certifications
Work History
Medical Assistant/Front Office Supervisor
Agile Occupational
Santa Fe Springs, California
07.2006 - Current
- Assisted healthcare providers with patient examinations and medical procedures.
- Managed patient records, ensuring confidentiality and compliance with regulations.
- Scheduled appointments and coordinated patient flow in the clinic.
- Educated patients on medications, procedures, and preventative care to enhance understanding and compliance.
- Performed basic laboratory tests and collected specimens for analysis.
- Collaborated with healthcare team to ensure seamless patient care delivery.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications, and treatments following physician instructions.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Registered new patients into practice management software program accurately entering demographic information.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered medications under physician's supervision.
- Changed dressings on wounds to prevent infection and check for healing.
- Supervised front office operations, coordinating staff to optimize daily workflows.
- Managed scheduling for front office staff, optimizing coverage and efficiency.
- Assisted in resolving client inquiries, providing exceptional customer service support.
Skills
- Medical record management
- Patient education
- Vital signs measurement
- Laboratory specimen collection
- Injection administration
- Immunization administration
- Electrocardiography (EKG)
- Pulmonary testing
- Procedure assistance
- CPR
- Medical terminology proficiency
- Records confidentiality
- Customer service
- Attention to detail
- Professional bedside manner
- Bilingual- Spanish
Certification
LVN Issued 2026
Timeline
Medical Assistant/Front Office Supervisor
Agile Occupational
07.2006 - Current