Maria Chalkias

Provided outstanding service to a multiple number of guests in a high-volume restaurant per-shift

Accurately taking orders, delivering orders and ensuring guest satisfaction

Collaborating with expo to ensure timely and accurate food preparation

Resolving guest complaints and issues promptly and professionally

Train and mentor staff members on brand operations, restaurant compliance, and guest expectations, helping them adapt to the restaurants service standards

Managed closeout process, such as, collecting all final reports from staff, balance, all cash drawers, record daily sales, distribute tips accordingly, handle deposits and check server sidework

Excellent communication and interpersonal skills

Strong multitasking abilities, able to manage multiple tables efficiently

Maintain full product knowledge on all menus for suggestive selling and wine pairings

Provided recommendations catered to guest preferences and or restrictions

Ability to remain common professional under pressure

Team player with a strong work ethic and positive attitude