MARIA CHAMPAGNE-BOYD
Saco,ME
Summary
Human Resources Executive with 9 years of progressive HR experience and advanced knowledge of employment law, compensation, recruitment and employee relations. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training. Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environment.
Overview
12
12
years of professional experience
Work History
Owner
Alignment Resources
01.2021 - Current
- Led, directed and managed innovative and comprehensive HR products and services delivery that served to frame and advance company mission.
- Processed medical, dental and vision enrollment changes accurately and timely to avoid disruption to employee benefits.
- Assisted with employee development program design and execution and advanced initiatives to encourage staff participation.
- Developed and implemented human resources policies and procedures and disseminated through employee handbooks, communications and meetings.
- Oversaw investigations for employment-related claims and provided investigation and consultation support to managers.
- Facilitated and managed approximately 50 requests for paid and unpaid leaves of absence and short-term and long-term disability to minimize workflow disruption.
- Implemented and updated compensation program by rewriting job descriptions and conducting and reviewing merit increases.
- Partnered with external stakeholders to provide human resource solutions that developed leaders, attracted and built quality workforce and transformed company into high performing organization.
Senior Human Resources Executive - HRBP
Diodes
10.2022 - 05.2024
- Managed and resolved complex employee relations issues, resulting in reduced workplace conflicts and increased productivity.
- Served as a consultant to senior management on human resource-related matters, leading to improved decision making.
- Provided HR policy guidance and interpretation for employees and managers, ensuring consistent application across the organization.
- Directed hiring and onboarding programs for new employees. Created internal Applicant Tracking Systems.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Processed employee claims involving performance issues and harassment.
- Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
- Reduced errors in payroll processing through meticulous attention to detail and regular audits.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Reduced processing time by 50% for FMLA claims by implementing efficient tracking systems and maintaining accurate records.
Human Resources Specialist
Scarborough Public Schools
02.2019 - 10.2022
- Reviewed and screened applicant resumes to identify qualified candidates.
- Oversaw and managed hiring process and assisted human resources.
- Partnered with senior leadership to establish and develop district and HR policies and procedures.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Maintained work structure by updating job requirements and job descriptions for positions.
- Developed and implemented new programs based on leading inclusion and diversity practices using project management principles.
- Provided perspective, insights and knowledge to stakeholders across organization as inclusion and diversity subject matter expert.
- Scheduled and facilitated meetings between all district schools to discuss deliverables, schedules and conflicts.
- Developed COVID Pool testing control roadmap to guide various projects.
- Developed and oversaw COVID Pool testing operations and managed multi-functional issues through resolution.
HR Director
New England Integrated Living Support
05.2017 - 10.2019
- Maintained work structure by updating job requirements and job descriptions for all positions
- Improved project success rates with solid staff coaching, performance monitoring, quality assurance and effective problem resolution
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
- Counseled leadership and offered actionable initiatives to reduce compliance-related issues addressing equal employment opportunity and sexual harassment
- Reviewed job applications to identify, vet and recommend optimal candidates
- Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols
- Improved office efficiency by effectively managing internal communications and correspondence
- Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce
- Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations
- Communicated with potential hires to provide clarity on expected tasks, compensation and policies
- Managed 100 employees across compensation, benefits, wellness and safety, HRIS, payroll and information and data departments to ensure optimal productivity
- Implemented behavioral-based performance management system to define expectations, standards and key performance areas.
- Achieved regulatory compliance with no adverse audit findings for facilities, documentation compliance or safety.
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution and employee accountability.
- Drafted and implemented policies, procedures and employee handbook for over 100 employees.
- Developed comprehensive interviewing guides to improve candidate quality by evaluating both analytical and interpersonal attributes.
- Tracked and reported metrics to identify trends and establish goals to meet business needs.
- Selected medical, dental, short and long-term disability, life insurance and workers compensation programs for employees.
Patient Advocate
Healthcare
12.2018 - 02.2019
- Entered details into computer systems and managed database of information
- Assisted patients in understanding individual rights and responsibilities in regards to care, coverage and payment
- Worked effectively with staff from all departments to coordinate resolutions
- Collected and reviewed patient information to assess eligibility for special programs
- Helped patients file appeals to insurance denials and worked with insurance companies to resolve disputes
- Responded to patient concerns and questions with compassionate and knowledgeable service
- Delivered high-quality and compassionate treatment to indigent and low-income patient communities
- Acted as patient advocate and implemented total patient care through team nursing process covering 5 to 20 high acuity patients per shift
- Worked effectively with staff from all departments to coordinate resolutions.
- Collected and reviewed patient information to assess eligibility for special programs.
Human Resources Generalist
Great Falls Marketing
11.2016 - 05.2017
- Maintained current understanding of state and federal policies such as EEO and ADA
- Reviewed job applications to identify, vet and recommend optimal candidates
- Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits
- Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce
- Audited workplace, employee and management policies and procedures
- Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services
- Developed and facilitated all new-hire orientations
- Executed human resources strategy supporting direction and overall business plan of organization
- Developed and administered employment policies to guarantee consistent, fair and legal treatment of employees
- Developed more than 3 employee handbooks, including design and layout
Case Manager
State Of Maine OFI
01.2012 - 01.2016
- Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Collaborated with court, law enforcement and community providers
- Interviewed individual clients, families or groups to assess situations, capabilities and problems to determine services required to meet needs
Education
High School Diploma -
Thornton Academy
Saco, ME06.2004
Bachelor of Science - Human Resources Management
Post University
Waterbury, CT05.2025
Skills
- Human Resources Information Systems (HRIS)
- Leadership and People Development
- Integrity and Transparency
- HR policies and procedures
- HR analytics
- Employee Relations
- Benefits Administration
- Employee Retention
- Onboarding and Orientation
- Internal Communications
- Compensation and benefits
- Exit Interviews
- Training development
- Payroll Administration
Timeline
Senior Human Resources Executive - HRBP
Diodes
10.2022 - 05.2024
Owner
Alignment Resources
01.2021 - Current
Human Resources Specialist
Scarborough Public Schools
02.2019 - 10.2022
Patient Advocate
Healthcare
12.2018 - 02.2019
HR Director
New England Integrated Living Support
05.2017 - 10.2019
Human Resources Generalist
Great Falls Marketing
11.2016 - 05.2017
Case Manager
State Of Maine OFI
01.2012 - 01.2016
High School Diploma -
Thornton Academy
Bachelor of Science - Human Resources Management
Post University