Maria Chavez

Assisted patients with greetings upon arrival. Provided warm welcomes to patients entering the facility. Supported patients by offering friendly introductions.

Managed incoming call operations to ensure efficient communication and customer support.

Checking patients in and out

Reviewed and validated insurance information to maintain operational integrity and client trust.

Processed customer payments efficiently and accurately.

Assisted teams in utilizing ECW for effective project coordination. Supported colleagues in navigating ECW functionalities for improved workflows. Contributed to project success through active engagement with ECW tools.

• Calling patients to confirm appointments

• Assisted clients with daily living activities and personal care tasks.
• Maintained clean and well-organized environment for client happiness and safety.
• Helped clients with personal needs from exercise to bathing and personal grooming.
• Dressed, groomed and fed patients with limited physical abilities to support basic needs.

• Assisted welders in preparing materials for fabrication and assembly tasks.
• Operated hand tools and equipment for cutting, grinding, and welding support.
• Ensured work area remained clean and organized for safety compliance.
• Followed safety protocols to minimize risks in welding operations.

• Provided accurate information about services and programs offered.
• Assisted customers with inquiries and resolved issues efficiently.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Maintained detailed records of customer interactions, transactions and comments for future reference.

Medicaid service assist clients who need to attend appointments out of town.

• Completed day-to-day duties accurately and efficiently.
• Achieved cost-savings by developing functional solutions to problems.

Worker several customer service projects. Verizon Wireless duties assisted with troubleshooting several devices, go over billing information, some sales and assist with any questions customers had. Comcast Internet and cable was another project assisted with customers with Internet service and cable did basic troubleshooting, also sales for Internet, Cable and phone service. Xbox I was floor support, assisted supervisor also helped agents with questions and took supervisor calls when needed.